To get a breast pump through insurance using the Aeroflow breast pump order form, go to Aeroflow’s website and complete the short insurance eligibility form with your name, due date, contact information, state, and insurance member ID. A specialist verifies your coverage within three to five business days and then contacts you to select your pump, confirm your shipping address, and arrange the prescription.1Aeroflow Breastpumps. Check Your Insurance Eligibility for a Free Pump Because the Affordable Care Act requires most health plans to cover breastfeeding equipment at no cost to you, many parents pay nothing for the pump itself.
The Form Is an Eligibility Check, Not a Full Order
The first thing to understand is that the form on Aeroflow’s site does not ask you to pick a pump or enter a shipping address. It only collects enough information for Aeroflow to look up your benefits and confirm what your plan covers. Pump selection, shipping, and prescription details all come later, after a specialist has reviewed your coverage.
What to Have Ready Before You Start
Gather these items before opening the form so you can complete it in one sitting:
- Your first and last name, entered exactly as they appear on your insurance card
- Your date of birth
- Your baby’s due date (month, day, and year), or the birth date if your baby has already arrived
- An email address and phone number where Aeroflow can reach you
- Your state and zip code, which determine shipping timelines and available networks
- Your insurance type, usually printed at the top of your card
- Your member ID, sometimes labeled policy number or subscriber ID, which may contain both letters and numbers
Check the member ID twice before submitting. A single transposed digit can cause the verification to fail and set you back several days. If your card shows both a member ID and a group number, the form only asks for the member ID at this stage; Aeroflow’s team will request anything else later if they need it.1Aeroflow Breastpumps. Check Your Insurance Eligibility for a Free Pump
What Happens After You Submit
Clicking submit sends your information to Aeroflow’s verification team. Within three to five business days, a specialist contacts you by phone or email to go over what your plan covers and which pump models are available at your coverage level. During that call or in the follow-up email, you choose your pump, give your shipping address, and provide your doctor’s contact information.1Aeroflow Breastpumps. Check Your Insurance Eligibility for a Free Pump
Which pumps appear as options depends entirely on your insurance plan’s contract with Aeroflow. Some plans fully cover a range of both traditional and wearable electric pumps. Others cover only a standard electric model and treat anything else as an upgrade. Upgrade pumps are models whose retail price exceeds what your insurance reimburses; the difference, called an upgrade fee, is paid out of pocket at checkout. The fee varies by pump and plan.2Aeroflow Breastpumps. Upgrade Breast Pump Options If you carry secondary insurance, call Aeroflow’s customer service team before paying so they can check whether the second plan picks up any of the remaining balance.
Getting the Prescription to Aeroflow
Aeroflow needs a prescription before it can ship your pump. You have two options. You can upload a prescription you already have through your Aeroflow account dashboard, or you can let Aeroflow contact your doctor and request one on your behalf. If you take the second route, give the correct name and phone number for the OB-GYN or midwife managing your pregnancy. Aeroflow reaches out to the office directly, and if the response is slow, they will notify you by email or text so you can follow up.3Aeroflow Breastpumps. Getting A Prescription
If you receive a prescription later, perhaps at a routine prenatal visit, you can upload a photo through your account dashboard or have your provider fax it to Aeroflow at 800-806-2799.3Aeroflow Breastpumps. Getting A Prescription
When to Submit the Form
You can submit the form before or after your baby is born.4Aeroflow Breastpumps. Aeroflow Breastpumps Submitting early gives Aeroflow time to verify your benefits, obtain the prescription, and prepare the pump to ship as soon as your plan allows.
Many insurance plans control when the pump actually ships. Some permit delivery thirty days before your due date; others require the baby to be born first. Aeroflow shows your earliest ship date during checkout and in your account dashboard. Once the order clears and reaches that ship date, free shipping typically delivers within seven to ten business days to addresses in the contiguous United States, with a tracking number sent when the pump leaves the warehouse.5Aeroflow Breastpumps. Breast Pumps Through Insurance
If you are within a few weeks of your due date and have not started, submit the form now. Verification alone takes three to five business days, and the prescription step adds more time if your provider’s office is slow to respond.
If Your Coverage Looks Different Than Expected
The ACA requires most health plans to cover breastfeeding equipment and supplies, including double electric pumps and pump parts, for the duration of breastfeeding, with no copay, deductible, or coinsurance. Access to a double electric pump is not supposed to depend on first trying and failing with a manual pump.6HRSA. Women’s Preventive Services Guidelines Your plan still has some discretion over whether the covered pump is manual or electric, whether you receive a rental or a new unit, and when you receive it relative to your due date.7HealthCare.gov. Breastfeeding Benefits That is why the same pump might be fully covered under one plan and treated as an upgrade under another.
One exception matters: grandfathered health plans are not required to follow the ACA’s breastfeeding coverage mandate. Grandfathered plans are those that existed before March 23, 2010, and have not made certain significant changes since.7HealthCare.gov. Breastfeeding Benefits If verification reveals your plan is grandfathered and does not cover a pump, you may need to purchase one out of pocket or check whether your state Medicaid program offers an alternative.
Aeroflow accepts many Medicaid plans, though not all. The process is the same, with two differences worth knowing. Some Medicaid plans require prior authorization before a pump can ship, which can add up to ten business days to the timeline, and most Medicaid plans cover only standard electric or manual pumps rather than hospital-grade models. If you carry both commercial insurance and Medicaid, enter the commercial plan on the eligibility form, because insurance rules require the commercial plan to be billed first.8Aeroflow Breastpumps. Do Medicaid and WIC Cover Breast Pumps?