An “AMZ FAVWORLD LLC” charge on your bank or credit card statement is a $4.99 recurring monthly fee for the Shapermint Club, a subscription membership from the shapewear retailer Shapermint. The company’s legal name is Favorite World, LLC, and the “AMZ” prefix means the payment was processed through Amazon Pay.1Amazon. Identify an Unknown Charge If you don’t remember signing up, you’re not alone: hundreds of consumers have reported the same surprise charge, and a 2024 class action alleges the company enrolls shoppers without clear consent.
What the Charge Actually Is
Favorite World, LLC does business as Shapermint, an online retailer of bras, shapewear, and swimsuits based in Las Vegas, Nevada.2Better Business Bureau. Shapermint Business Profile The recurring charge is for the Shapermint Club, which the company markets as a membership offering free shipping, discounts of up to 82 percent, free 90-day returns, and early access to new products. It starts with a 30-day free trial and then bills $4.99 per month in the United States.3Shapermint. Shapermint Club Membership
Because Amazon Pay handles the transaction, it posts to your statement with the “AMZ” prefix followed by the company name, a format Amazon confirms is standard for Amazon Pay charges.1Amazon. Identify an Unknown Charge
How You Got Signed Up
If you bought something on Shapermint.com, the enrollment almost certainly happened at checkout. Shapermint’s own membership page says customers can join the club “during checkout, when selecting shipping, or immediately after placing an order,” and in its responses to Better Business Bureau complaints the company says the membership is added only when a customer selects it alongside “Free Priority Shipping.”3Shapermint. Shapermint Club Membership4Better Business Bureau. Shapermint BBB Complaints
Many shoppers describe it differently. A March 2024 class action complaint alleges the checkout page presents the membership as part of a shipping choice, offering to “add Shapermint Club for Free & Save $9.95 on FREE Priority Shipping,” and that the $4.99 monthly fee is disclosed in a way the suit calls inadequate. The complaint also alleges that some consumers who did not pick the free shipping option were enrolled and charged anyway.5ClassAction.org. Fernandez et al. v. Favorite World LLC Complaint
How to Cancel the Membership
Shapermint says you can cancel at any time by logging into your account, going to “My Account,” and selecting “Manage Subscriptions” or “Manage Memberships.”6Shapermint Help Center. Shapermint Club Membership FAQ Expect friction. BBB complaints describe cancellation links that are hard to find or don’t work, phone numbers that reach only automated recordings, and chat windows that ask for a fee before connecting to a live agent.7Better Business Bureau. Shapermint BBB Complaints
If the in-account tools fail, file a complaint with the Better Business Bureau. Based on complaint responses, Shapermint frequently cancels the membership and issues refunds once contacted through BBB, and has stated a policy of refunding up to 12 months of membership fees.7Better Business Bureau. Shapermint BBB Complaints
How to Get Your Money Back
You have three paths for a refund, and you can pursue them in order.
Ask Shapermint directly. Along with cancellation, request a refund of the charges you didn’t knowingly authorize. The company has refunded amounts ranging from a few months to nearly a year of fees in BBB cases.7Better Business Bureau. Shapermint BBB Complaints
Dispute through Amazon Pay. Because the payment ran through Amazon Pay, you can open a dispute there:
- Sign in to Amazon Pay and open the Activity tab to find the charge.
- Click “Details & Support” and choose “File an A-to-Z Guarantee claim” or “Report fraud or misuse.”8Amazon Pay. Unknown Charges on Your Account
- Include the transaction date, amount, order ID, and a description of the issue. Amazon says its team may take up to 45 business days to resolve the dispute.9Amazon Pay. Resolve a Problem With a Transaction
Dispute with your card issuer. If the first two routes don’t resolve it, challenge the charge with your bank or credit card company. Under the Fair Credit Billing Act, send a written dispute to the issuer’s billing inquiry address within 60 days of getting the statement that shows the charge. The issuer must acknowledge your dispute within 30 days and resolve it within 90, and it cannot report the disputed amount as delinquent while it investigates.10Federal Trade Commission. Using Credit Cards and Disputing Charges
Cancel the subscription before or alongside the dispute. Otherwise the charges will keep posting while you fight the old ones.
You’re Not the Only One
The Better Business Bureau lists 1,702 complaints filed against Shapermint over the preceding three years as of mid-2026, with 831 closed in the most recent 12 months. The company is not BBB-accredited. Billing issues account for 870 of those complaints, far more than any other category.4Better Business Bureau. Shapermint BBB Complaints The pattern is consistent: a $4.99 charge appears weeks or months after a one-time Shapermint purchase, the shopper doesn’t remember joining anything, and the cancellation tools prove hard to use.
The Class Action Lawsuit
In March 2024, a class action complaint was filed against Favorite World, LLC in California state court and removed to federal court as Fernandez et al. v. Favorite World, LLC, Case No. 8:24-cv-00714-JWH-DFM, in the Central District of California.5ClassAction.org. Fernandez et al. v. Favorite World LLC Complaint The suit alleges violations of California’s Automatic Renewal Law, California’s Unfair Competition Law, the California Consumers Legal Remedies Act, and the Washington Consumer Protection Act.11ClassAction.org. Shapermint Secretly Enrolls Consumers in Paid Membership Program
The complaint alleges the company fails to make “clear and conspicuous” disclosures about automatic renewal, does not require consumers to view or agree to the membership terms of service, and makes cancellation “intentionally difficult and unnecessarily confusing.” The named plaintiff says she never affirmatively consented to the membership or authorized the recurring charges to her debit card.5ClassAction.org. Fernandez et al. v. Favorite World LLC Complaint If you were charged and live in California or Washington, keep your statements and any screenshots of the checkout page; those records matter if the case certifies a class.