A Grammarly charge on your credit card almost always comes from a paid Grammarly Pro subscription that renewed automatically, either because a free trial ended or because a monthly, quarterly, or annual billing cycle came due. The charge will keep repeating until you cancel through your Grammarly account or through the app store that processed the original purchase. Grammarly’s terms say payments are non-refundable except where the law requires otherwise, so the two things worth doing quickly are confirming what you’re looking at and deciding whether to ask Grammarly for a refund, dispute the charge with your card issuer, or both.
How to Recognize a Grammarly Charge on Your Statement
Grammarly transactions show up under a handful of descriptor formats. The most common are “GRAMMARLY 888-318-6146 SAN FRANCISCO CA,” “GRAMMARLY CO*XXXX-XXXX” (where the Xs are a unique reference code), and “GRAMMARLY.COM.” If you paid through PayPal, the descriptor often reads “PAYPAL GRAMMARLY 888-318-6146 CA.” The phone number 888-318-6146 belongs to Grammarly’s billing department and appears in most variations.
The reference code after “CO*” is your transaction identifier. Grammarly’s support team uses it to locate your specific charge, so write it down before contacting anyone.1Grammarly Support. Why Am I Seeing Multiple Charges on My Statement If nothing on your statement matches these patterns, the charge is coming from a different service.
Why the Charge Appeared
The most common reason is an expired free trial. Grammarly periodically offers trials of its Pro plan, and signing up requires payment information upfront. When the trial closes, your card is automatically billed at the regular rate unless you canceled before it ended. Grammarly doesn’t run trials on a fixed schedule or standard length, which is why the timing catches so many people off guard.
The second common scenario is a forgotten annual renewal. An annual plan bills as one lump sum of $144, and that single charge looks nothing like the smaller debits some subscribers remember from a monthly plan.2Grammarly Support. How Much Does Grammarly Pro Cost If you first subscribed roughly a year ago, that renewal is a charge you authorized at signup even if you have no memory of it.
Two smaller things can also throw you off. Charges hit at the start of each billing cycle but may take a few days to post, so the statement date can look slightly off from what you’d expect.3Grammarly Support. How Am I Charged for My Subscription State sales tax on digital subscriptions also pushes the total above the advertised price in many states.
What Grammarly Pro Actually Costs
Grammarly Pro (which replaced the older Premium and Business tiers) is sold at three price points:
- Monthly: $30 per member per month
- Quarterly: $60 per member for three months ($20 per month)
- Annual: $144 per member per year ($12 per month)
Each tier bills as a single upfront payment for the full period, not in monthly installments.2Grammarly Support. How Much Does Grammarly Pro Cost A quarterly subscriber sees $60 every three months; an annual subscriber sees $144 once a year. If the amount on your statement doesn’t line up with any of these, the gap is almost certainly sales tax.
How to Cancel So It Doesn’t Happen Again
Canceling stops future automatic renewals. It doesn’t delete your account, and you keep the paid features until the end of the current billing period. To cancel through Grammarly directly:
- Sign in and click the Account tab in the left sidebar.
- Go to Your Account, then Subscription.
- Click Cancel Subscription at the bottom of the page.
- Click Continue, choose a reason, and click Cancel Subscription again to confirm.4Grammarly Support. How Do I Cancel My Subscription
If You Subscribed Through Apple or Google Play
Canceling on Grammarly’s website won’t stop the charge if you originally subscribed through the App Store or Google Play. Those subscriptions are managed by Apple or Google. On iPhone or iPad, open Settings, tap your name, tap Subscriptions, find Grammarly, and tap Cancel Subscription. On Android, open the Google Play Store app, tap your profile icon, go to Payments & Subscriptions, then Subscriptions, select Grammarly, and cancel from there. Refund requests for app store purchases also have to go through Apple or Google rather than Grammarly.5Grammarly Support. Can I Get a Refund
If You Can’t Remember Which Email You Used
Search every inbox you use for the word “Grammarly” to surface old confirmation and receipt messages. You can also enter possible addresses into the password reset form at grammarly.com/resetpassword; if an account exists, you’ll get reset instructions. If neither works, Grammarly’s support center has a payment details lookup form that locates your account from your billing information instead.6Grammarly Support. Problems Signing In to Grammarly
Asking Grammarly for a Refund
This is where many people hit a wall. Grammarly’s terms of service state that “all payments made by you under these Terms are non-refundable and payment obligations are non-cancelable.”7Grammarly. Terms of Service The support page echoes it, saying refunds are issued “only if required by law.”5Grammarly Support. Can I Get a Refund
You can still submit a request at support.grammarly.com, and some users report receiving goodwill refunds, particularly for accidental renewals caught within a day or two. There is no guaranteed refund window, and Grammarly is under no contractual obligation to return the money simply because you forgot to cancel. The sooner you contact support, the better the odds. To submit a request, have the email address tied to the account, the reference code from your statement, and the last four digits of the charged card ready. Selecting a billing-related topic in the dropdown routes the ticket to the right team.8Grammarly Support. Submit a Request
Disputing the Charge With Your Card Issuer
If Grammarly denies your request, or if you believe the charge was unauthorized in the first place, you have a separate path through your bank. The Fair Credit Billing Act gives credit card holders the right to dispute billing errors in writing within 60 days of the statement date that first showed the charge.9Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors Your card issuer must acknowledge the dispute within 30 days and resolve it within two billing cycles, no more than 90 days.
Send a written notice to the billing inquiries address on your credit card statement. Include your name, account number, the charge amount, and a clear explanation of why you believe the charge is an error. Certified mail gives you proof of delivery. Federal law caps your liability for truly unauthorized credit card charges at $50.10Federal Trade Commission. Using Credit Cards and Disputing Charges
For debit card charges, the Electronic Fund Transfer Act provides similar protections, but the timeline is tighter and the exposure is higher if you wait. Report an unauthorized debit card charge within two business days and your loss is capped at $50; wait longer than that but less than 60 days and the cap jumps to $500.11Consumer Financial Protection Bureau. 12 CFR 1005.10 – Preauthorized Transfers The 60-day deadline matters on both credit and debit cards, so don’t sit on an unrecognized charge.
Federal Rules on Auto-Renewing Subscriptions
The Restore Online Shoppers’ Confidence Act makes it illegal for an online seller to charge you through a negative option feature unless the company disclosed all material terms before collecting your billing information, obtained your express informed consent before charging you, and provides a simple way to stop recurring charges.12Office of the Law Revision Counsel. 15 USC 8403 – Negative Option Marketing on the Internet Companies that bury auto-renewal terms in fine print or make cancellation unreasonably difficult may be violating federal law.
There is currently no federal rule requiring companies to send a reminder before an annual subscription auto-renews. Some states have their own auto-renewal notification laws that go further than federal requirements, so your state attorney general’s office can be worth contacting as well. If you believe Grammarly or any other subscription service failed to clearly disclose its renewal terms or made cancellation unnecessarily difficult, you can file a complaint with the FTC at reportfraud.ftc.gov. The FTC doesn’t resolve individual disputes, but complaints help the agency identify patterns and take enforcement action.