To cancel a Jobscan subscription, go through whichever service billed you: cancel on the Jobscan website if you signed up at jobscan.co, through Apple if you subscribed on an iPhone or iPad, or through Google Play if you subscribed on Android. Your premium access continues until the end of the billing period you already paid for, and your account then drops to the free tier.1Jobscan. Cancellation Policy
Cancel on the Jobscan Website
If you subscribed directly at jobscan.co, log in and click your account avatar in the upper corner. Open the billing or subscription tab. That page shows your current plan, your next charge date, and a cancel or downgrade button. Click it and confirm when prompted.
Your account stays on the premium tier until the current billing period ends, then switches automatically to a free membership.1Jobscan. Cancellation Policy Saved resumes and scan history remain, but unlimited scans and other paid features stop when that period expires.
Cancel Through the Apple App Store
If you subscribed on an iPhone or iPad, Apple controls the billing and Jobscan cannot cancel it for you. On your device:
- Open the Settings app.
- Tap your name at the top, then tap Subscriptions.
- Find Jobscan in the list and tap it.
- Tap Cancel Subscription.
If there is no cancel button and you see an expiration message in red, the subscription is already canceled.2Apple Support. If You Want to Cancel a Subscription From Apple Cancel at least a day before your next renewal date to avoid being charged for another cycle.
Cancel Through Google Play
Android subscribers cancel through Google’s interface:
- Open the Google Play Store app.
- Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- Find Jobscan and tap it.
- Tap Cancel subscription and follow the prompts.
Google processes the cancellation right away, and you keep access through the end of the period you already paid for.3Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
What Happens After You Cancel
Your account does not disappear. Once your paid period ends, Jobscan downgrades you to a free membership, which includes five resume scans per month using the same keyword-matching analysis as the premium version.1Jobscan. Cancellation Policy You lose unlimited scans, cover letter optimization, and other premium features.
Check your dashboard after canceling to confirm the status change and note the exact date your premium access ends. Download or save any reports you want to keep while you still have full access, since some export features may be restricted on the free tier.
Refunds Are Narrow, and Depend on Who Billed You
Canceling does not trigger a refund on its own. If you paid Jobscan directly, you have two calendar days from the start of a billing period to request a refund, and you cannot have used the service during that time. Approved refunds have a 3.5% processing fee deducted, and each request is reviewed individually. Email support@jobscan.co with the subject line “Refund Request,” and include the email on your account and your reason.1Jobscan. Cancellation Policy
If Apple billed you, request the refund at reportaproblem.apple.com; Apple typically responds within 24 to 48 hours.4Apple Support. Request a Refund for Apps or Content That You Bought From Apple If Google Play billed you, go to play.google.com, open Payments & subscriptions, then Budget & order history, find the Jobscan charge, and click “Report a problem.” Google usually decides within one to four business days.5Google Play Help. Request a Refund on Google Play
If Charges Continue After You Cancel
If you canceled and charges keep appearing on your credit card, you can dispute them. Under the Fair Credit Billing Act, you have 60 days from the statement date showing the charge to send a written dispute to your card issuer.6Office of the Law Revision Counsel. United States Code Title 15 – 1666 Include your name, account number, the amount, and why you believe it is an error. Most issuers also accept disputes online or by phone.
Before filing, gather your cancellation confirmation email, a screenshot of the dashboard showing canceled status, and the card statement. Keep copies of every email you send to support@jobscan.co; a dated email chain is the single most useful piece of evidence if a billing dispute escalates.7Jobscan. Support