To cancel a Time magazine subscription, call 1-800-843-8463, email time-customerservice@time.com with “Cancel” in the subject line, or use the online portal at time.magazinesubscriberservices.com.1TIME. FAQ: What to Know About Creating a TIME Account If you signed up through Apple, Google Play, Amazon, or PayPal, you have to cancel through that platform instead, because Time cannot stop charges it doesn’t control.
Have This Ready Before You Cancel
Pull together your account number, the name on the subscription, and the billing address you used at signup. The account number is printed on your magazine’s mailing label, directly above your name. For digital-only subscriptions, log into your account at Time’s customer service portal to find the same details.2Magazine Subscriber Services. Time Having this in front of you keeps the request short.
Canceling Directly With Time
Online
Go to time.magazinesubscriberservices.com and click the “Cancel Subscription” link. Enter your account number or mailing address to pull up your subscription and complete the cancellation.2Magazine Subscriber Services. Time Screenshot the confirmation screen.
By Phone
Call 1-800-843-8463 and ask a representative to process the cancellation. Before you hang up, ask for a confirmation number or a confirmation email. Without one, you have no proof the request went through.
By Email
Send a message to time-customerservice@time.com with “Cancel” as the subject line, and include your full name, account number, and billing address in the body.1TIME. FAQ: What to Know About Creating a TIME Account A reply usually comes within a few business days. Email is the strongest option if you’re worried about a later billing dispute, because it creates a written record automatically.
If You Subscribed Through Apple, Google, Amazon, or PayPal
Time cannot cancel a subscription that a third-party platform is billing. You have to go to the source. This is where people get caught: they call Time, get told the account is handled elsewhere, and the next charge lands before they act.
Apple
On an iPhone or iPad, open Settings, tap your name at the top, then tap Subscriptions. Find Time in the list, tap it, and select Cancel Subscription. Access continues through the end of the period you already paid for.3Apple Support. If You Want to Cancel a Subscription From Apple
Google Play
Open Settings on your Android device, tap Google, then your name, then Manage your Google Account. Go to Payments & subscriptions, then Manage subscriptions, select Time, and tap Cancel subscription.4Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
Amazon
Go to amazon.com/yourmembershipsandsubscriptions, find the Time subscription, select Manage Subscription, then choose Cancel Subscription under Advanced Controls.5Amazon. Manage Your Amazon Subscriptions
PayPal
In the PayPal app, tap Menu, then Subscriptions or Linked Businesses, find the Time merchant entry, tap Account, then tap Unlink and confirm. On the website, go to Settings, click Payments, then Automatic payments, and cancel the merchant from there.6PayPal. How To Cancel Recurring Payments in 4 Ways
Getting a Refund for Unmailed Issues
Time’s terms state that for print subscriptions where refunds are offered, you receive a refund for unserved issues that have not already been processed for fulfillment.7TIME. TIME Terms of Service Time’s subscription offer pages describe this in plainer terms as a full refund for all unmailed issues, and you can request it at any time. The exact amount depends on the offer you originally accepted, so check the confirmation email from your signup if you still have it.
Any issues already in the shipping pipeline when you cancel will still arrive. Those last copies don’t mean the cancellation failed; they were processed before your request hit the system. Refunds on direct subscriptions go back to the original payment method. For third-party subscriptions, refunds are handled by that platform under its own policy, not by Time.
If Charges Keep Coming After You Cancel
Contact Time first with your cancellation confirmation in hand. Most post-cancellation charges are processing delays rather than errors that will repeat. If the charges continue anyway, you can dispute them with your card issuer under the Fair Credit Billing Act.
Write to your card issuer at the address it designates for billing inquiries, not the payment address. Include your name, account number, a description of the error, and copies of your cancellation confirmation. The letter has to reach the issuer within 60 days of the first bill containing the incorrect charge. The issuer must acknowledge your dispute within 30 days and resolve it within 90 days.8Federal Trade Commission. Using Credit Cards and Disputing Charges While the investigation is open, you can withhold payment on the disputed amount, and the issuer cannot report you as delinquent or take collection action over it.