To cancel your Apple Music subscription, open the subscription settings on the account that bills you, select Apple Music, and tap or click Cancel Subscription. You keep access through the end of the billing period you’ve already paid for, and the subscription simply stops renewing after that.
The one thing to sort out before you start: who is actually charging you. That decides where you cancel.
Figure Out Who Bills You
Apple Music can be billed three different ways, and only one of them is canceled through Apple’s own settings.
- If Apple bills your card or Apple Account directly, cancel through Apple on any device or at account.apple.com.
- If you signed up through Google Play on an Android phone, Google handles the billing and you have to cancel through Google Play. The Apple Music app itself won’t show a cancel option in this case, which catches people off guard.
- If your wireless carrier bundles Apple Music into your phone plan or bills it as an add-on, you cancel through the carrier, not Apple.
If you aren’t sure, look at a recent credit card or bank statement. The charge will post under Apple, Google, or your carrier’s name, and that tells you where to go.
Cancel When Apple Bills You
You need your Apple Account email and password. If you’ve forgotten either, reset them at account.apple.com before starting.1Apple Support. If You Want to Cancel a Subscription From Apple
On iPhone or iPad
Open Settings, tap your name at the top, then tap Subscriptions. Tap Apple Music, then tap Cancel Subscription and confirm. The screen will show the date your access expires.1Apple Support. If You Want to Cancel a Subscription From Apple If you don’t see a Cancel Subscription button and instead see an expiration date in red, the subscription is already canceled.
On Mac
Open the App Store, click your name in the sidebar, then click Account Settings. Scroll to Subscriptions and click Manage. Click Apple Music, then click Cancel Subscription and confirm.2Apple Support. Cancel, Change, or Share Subscriptions in the App Store on Mac
On a Windows PC
Open the Apple Music app (or iTunes on older versions). Click your name at the bottom of the sidebar and choose View My Account. Scroll to Subscriptions, click Manage, click Edit next to Apple Music, and cancel from there.1Apple Support. If You Want to Cancel a Subscription From Apple
Through Any Web Browser
Go to account.apple.com, sign in, and follow the prompts to manage your subscriptions.1Apple Support. If You Want to Cancel a Subscription From Apple This works from any device, including Android, and is the most reliable method if you can’t find the subscription on the app you usually use.
Cancel If You Signed Up Through Google Play
Open the Google Play app on your Android device, or go to play.google.com in a browser, and cancel the Apple Music subscription from there.3Apple Support. How to Cancel Apple Music Canceling through Apple’s own settings won’t do anything because Apple isn’t the biller.
Cancel If Your Carrier Bills You
Some wireless carriers bundle Apple Music into their plans or sell it as an add-on on your phone bill. You cancel through the carrier’s app or account portal.
On Verizon, open the My Verizon app, go to the Me tab, select Manage Products and Plan Perks, choose Apple Music, and tap Unsubscribe. Only the account owner or account manager can do this.4Verizon. Cancel Apple Music Subscription Other carriers follow a similar pattern through their own apps. If you can’t find the setting, contact the carrier directly.
Cancel a Free Trial Before You Get Charged
If you’re on a free or discounted trial, cancel at least 24 hours before it ends. Apple processes trial renewals a day early, so waiting until the final hours can result in a charge even though the trial hasn’t technically expired yet.1Apple Support. If You Want to Cancel a Subscription From Apple For a paid subscription that has already renewed, there’s no similar deadline. Cancel whenever, and you keep access through the end of the cycle you paid for.
What Happens to Your Library
Once the subscription actually expires, you lose access to everything that came with it. Streamed songs stop playing, downloaded tracks become unplayable, and playlists you built inside Apple Music eventually disappear. Apple reportedly removes playlist data roughly a month after cancellation, and there’s no official way to recover it if you resubscribe later.
Music you bought outright from the iTunes Store is a separate matter. Those tracks stay tied to your Apple Account and remain available to re-download regardless of your subscription status.
Switch Plans Instead of Canceling
If the reason you’re canceling is cost, you can switch plans without canceling first. Apple Music is $5.99 a month for Student, $10.99 for Individual, and $16.99 for Family.5Apple. Apple Music On iPhone or iPad, go to Settings, tap your name, Subscriptions, Apple Music, then See All Plans. On Mac, the path is App Store, Account Settings, Subscriptions, Manage, See All Plans. On Windows, open the Apple Music app, click your name, View My Account, Subscriptions, Manage, then Edit next to Apple Music.6Apple Support. How to Switch to a Different Subscription Plan The Student plan requires enrollment verification.
Request a Refund If You Were Charged Anyway
If the subscription renewed before you canceled, go to reportaproblem.apple.com. Sign in, choose “I’d like to,” select “Request a refund,” pick a reason, select the Apple Music charge, and submit. Apple typically responds within 48 hours.7Apple Support. Request a Refund for Apps or Content That You Bought From Apple
Approval isn’t guaranteed, and Apple doesn’t publish specific eligibility criteria. If the charge is still pending and no email receipt has arrived, wait for it to post before submitting. For Family Sharing groups, the family organizer is the one who signs in to see purchases charged to the shared payment method.7Apple Support. Request a Refund for Apps or Content That You Bought From Apple