To cancel the AT&T International Day Pass, remove it from your line through the myAT&T website or app, by calling AT&T, or by visiting a retail store. That takes the feature off your account, but it does not permanently block it: AT&T automatically re-adds the pass to smartphones the next time they connect in a covered country, so you also need to turn off data roaming or use airplane mode if you want to guarantee no $12 daily charges on a future trip.
Remove It Through myAT&T
The fastest route is online or in the app. Only users with Primary or Secondary access on the account can make this change, so if you’re on someone else’s plan, the account holder has to do it or grant you that access level.1AT&T. Find Out Who Can Manage AT&T Accounts Online
Sign in to myAT&T and open “My add-ons.” Find International Day Pass in the list and follow the prompts to remove it.2AT&T. Add or Remove Wireless Add-Ons If your account has multiple lines, select the correct phone number first. The system shows a summary of what’s being removed and when the change takes effect. Save the confirmation number or a screenshot.
Cancel by Phone or at a Store
If you’re already outside the United States, call 314-925-6925 from your AT&T phone. The call is free from an AT&T wireless device, and the line is open 5 a.m. to 1 a.m. Central Time daily.3AT&T. International Phone Plans, Data, Calls and Roaming From inside the U.S., dial 800-335-4685 or press 611 on your AT&T handset.4AT&T. Call and Text Internationally Ask the representative to remove International Day Pass from the specific line, and get verbal confirmation before you hang up.
You can also walk into an AT&T retail store. Bring your account passcode, which AT&T uses to verify your identity in person.5AT&T. Protect Your AT&T Account Anyone listed as a Retail Authorized User on the account can request the change at a store.
Removal Alone Won’t Stop Future Charges
This is where people get caught. Taking the pass off your account does not permanently disable it. AT&T’s policy is to automatically add International Day Pass to smartphones when they arrive in a covered destination, even if you previously removed it. When that happens, AT&T sends a text confirming it’s been added and explaining what to do if you don’t want it.6AT&T. Get Details About AT&T International Day Pass
So if your goal is zero roaming charges on a future trip, removing the pass is only step one. A single text, call, or background data ping after you land will trigger the $12 daily fee. You need to block the phone from using the foreign network too.
Turn Off Data Roaming Before You Land
Disabling data roaming at the device level is the reliable safeguard. It stops your phone from connecting to foreign cell networks for data, which keeps background app refreshes and automatic syncing from silently triggering a day pass fee.
On an iPhone, open Settings, tap Cellular, tap Cellular Data Options, and turn off Data Roaming.7Apple Support. About Cellular Data Roaming Options for Your iPhone and iPad On a Samsung Galaxy, open Settings, tap Connections, tap Mobile Networks, and toggle Data Roaming off.8Samsung. How Do I Turn International Data Roaming On or Off on My Samsung Galaxy Device Other Android phones follow a similar path through mobile networks settings.
Turning off data roaming only blocks data. You can still be charged if you make or receive a call or send a text while abroad. For complete protection, use airplane mode and connect over Wi-Fi only.
What Roaming Costs If You Cancel and Use Your Phone Anyway
Without International Day Pass, AT&T’s pay-per-use rates apply, and they are much higher than the flat daily fee:
- Calls: $4 per minute in most countries, $2 per minute in Canada and Mexico
- Texts: $1 per outgoing message, $2 for a picture or video message
- Data: $2.05 per megabyte on land, cruise ships, and airlines
For context, loading one webpage can use 2 to 5 megabytes, and a short streamed video can burn through hundreds of megabytes in minutes.9AT&T. International Pay As You Go Call, Text and Data Rates If you plan to use your phone abroad at all, the $12 daily pass is almost always cheaper. The main reason to cancel is if you intend to keep the phone in airplane mode and stick to Wi-Fi.
Prepaid Accounts
These steps apply to postpaid accounts. If you’re on AT&T Prepaid, International Day Pass isn’t available to you in the first place; prepaid roaming uses a separate International Travel Add-on, managed through the AT&T Prepaid online portal, a reply to AT&T’s arrival text, or a call to 611.10AT&T. Stay Connected at Home and Abroad With AT&T Prepaid
Check the Confirmation and the Next Bill
After removal, AT&T typically sends a confirmation by text or email. Check the effective date. Any charges already triggered during a 24-hour period that had started before you canceled will still appear on your bill; the Day Pass runs from the moment you use your phone abroad, so if you used it at 9 a.m. and removed the pass at 2 p.m. the same day, the $12 for that day still applies.
Review your next statement to confirm no additional daily fees posted after the removal date. If the pass was auto-added on a later trip and you missed the text notification, those charges will show up there. Setting the phone to airplane mode before landing internationally is the only way to guarantee no roaming charges regardless of what’s active on the account.