To cancel Claude Pro, open Settings and go to Billing: on the web or desktop app, click your initials in the lower left and hit Cancel; on iPhone or Android, tap your initials in the top right, choose Billing, then Manage subscription. Which path works depends on where you originally signed up, because web subscriptions run through Anthropic’s billing while mobile subscriptions run through Apple or Google.1Claude Help Center. How Do I Cancel My Paid Claude Subscription
Canceling on the Web or Desktop App
If you signed up at claude.ai or through the Claude Desktop app for Mac or Windows, click your initials or name in the lower left corner, select Settings, then go to Billing and click Cancel. Confirm when prompted.1Claude Help Center. How Do I Cancel My Paid Claude Subscription
You should see the status change on screen and get a confirmation email. If neither shows up, reload the Billing page and check that the subscription actually reads as canceled. Don’t assume it went through without that confirmation.
Canceling on iPhone
iPhone subscriptions bill through Apple, not Anthropic. Open the Claude app, tap your initials in the top right, select Billing, tap Manage subscription, and follow the prompts.2Claude Help Center. How Can I Cancel My Claude Pro Subscription on the Claude App for iOS
Already deleted the app? Open the iPhone Settings app, tap your name at the top, select Subscriptions, find Claude in the list, and cancel from there.
Canceling on Android
Android follows the same pattern as iOS, but through Google Play. In the Claude app, tap your initials in the top right, choose Billing, then Manage subscription and follow the prompts.1Claude Help Center. How Do I Cancel My Paid Claude Subscription
If the app isn’t installed, open the Google Play Store, tap your profile icon, go to Payments & subscriptions, then Subscriptions, and cancel Claude from there.
How to Tell Which Billing System You’re On
This is where most people get stuck. If you signed up on the web but try to cancel through your phone’s subscription settings, Claude won’t appear in the list. The reverse is also true. Web and desktop subscriptions run through Stripe; mobile subscriptions run through Apple or Google. They are separate billing channels.
Quickest check: log into claude.ai, go to Settings, then Billing. A working Cancel button means you’re a web subscriber. A message along the lines of “no stripe customer found” means your subscription is managed through the app store you used, so cancel from your phone instead.1Claude Help Center. How Do I Cancel My Paid Claude Subscription
Timing and Refunds
Give yourself at least 24 hours before the next billing date. Mobile renewals in particular can process slightly ahead of the posted date, and cutting it close risks another full charge.
Anthropic treats payments as non-refundable except where law or the Consumer Terms of Service say otherwise.3Claude Help Center. Requesting a Refund for a Paid Claude Plan Cancel on day three of a billing cycle and the remaining 27 days are not refunded. You do keep Pro access through the end of that period.
For iPhone and Android subscribers, Apple and Google run their own refund processes that can override the app developer’s policy. If you were charged in error or hit a technical problem that kept you from using the service, requesting the refund through Apple or Google directly has a better chance of succeeding than going through Anthropic.
What Changes After You Cancel
Cancellation doesn’t cut you off right away. Pro access continues until the end of the current billing period, and then the account drops to the free tier automatically.1Claude Help Center. How Do I Cancel My Paid Claude Subscription
Chat history stays intact. Past conversations remain visible and searchable on the free account, so you won’t lose previous work.
The free tier is more restrictive. Daily messages are capped, and the allowance can shift based on server load and conversation complexity. Claude Code, the terminal-based coding agent, requires a paid plan. The most advanced reasoning models available to Pro subscribers also become unavailable.4Claude. Plans and Pricing You can upgrade back to Pro at any time through the same Billing page.
Team Plans Work Differently
If your Pro-like access actually comes through a Team plan, only an Owner or Primary Owner can cancel it. Regular members cannot, even with billing page access. Admins cancel from Organization settings under Billing, and the whole team keeps access through the end of the current cycle.5Claude Help Center. Cancel Your Organization’s Team Plan Subscription
Canceling Is Not the Same as Deleting Your Account
Canceling stops the charges and moves you to the free tier. Your account, conversations, and settings all remain. Deleting the account wipes everything permanently.
If you want full deletion, cancel first, wait for the paid period to end, then delete. From Settings, go to Account and click Delete account. The action is permanent and takes your saved chats with it.6Claude Help Center. How Can I Delete My Claude Account Some account setups require contacting Anthropic’s support team to finish the deletion; the interface will tell you if that applies when you try.