To cancel a Disney Plus subscription, sign in and cancel through whichever company actually bills you: Disney directly if you signed up at disneyplus.com, or Apple, Google Play, Amazon, Roku, or your mobile carrier if one of them processes your payment. Disney can only stop charges it collects itself, so the right cancellation path depends entirely on where the money leaves your account. Whichever route you use, you keep access through the end of the billing period you’ve already paid for.
Find Out Who Bills You
Before clicking anything, confirm who charges your card. Log into Disney+ in a web browser, select your profile icon, and open Account. Under the Subscription heading, you’ll see whether Disney bills you directly or whether a third party such as Apple, Google, Amazon, or Roku handles it.1Disney+. How to Cancel Disney+ If Apple collects your payment, canceling on the Disney+ website will not stop the charges.
Cancel Directly Through Disney Plus
If Disney bills you, use a computer or mobile browser:
- Log in to your account at disneyplus.com.
- Select your profile icon, then Account.
- Find your subscription under the Subscription heading.
- Select Cancel Subscription and complete the optional survey.
- Confirm the cancellation on the final screen.
Disney+ schedules the cancellation for the end of your current billing period. You won’t be charged again, and you can keep watching until that date.1Disney+. How to Cancel Disney+ If you signed up during a promotion with a minimum commitment, billing continues until that minimum term ends.
Cancel Through Apple
If you subscribed through the App Store on an iPhone, iPad, or Apple TV, Apple handles the billing.
- Open Settings on your iPhone or iPad.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Find Disney+ in the list and tap it.
- Tap Cancel Subscription and confirm.
On a Mac, manage subscriptions in the App Store app under your account settings. On Apple TV, go to Settings, then Users and Accounts, then Subscriptions. The cancellation takes effect at the end of your current billing cycle.
Cancel Through Google Play
Android users who signed up through Google Play cancel through Google:
- Open the Google Play Store app.
- Tap your profile icon, then Payments & subscriptions.
- Tap Subscriptions.
- Select Disney+ and tap Cancel subscription.
- Follow the prompts to confirm.
You can also manage Google Play subscriptions at play.google.com in any browser. Access continues through the end of the period you’ve already paid for.
Cancel Through Amazon
If you added Disney+ through Amazon Prime Video Channels, cancel in your Amazon account:
- Go to Your Memberships and Subscriptions on Amazon’s website.
- Find the Disney+ subscription.
- Select Manage Subscription.
- Select Cancel Subscription under Advanced Controls and confirm.
Amazon lists all your active subscriptions on the same page, which is a useful place to check for other recurring charges.2Amazon. Manage Your Amazon Subscriptions
Cancel Through Roku
Roku is the tricky one. Even if you subscribed to Disney+ on a Roku device, you generally cannot cancel through the Roku interface. Pressing the Star button on the Disney+ app icon won’t give you a cancellation option. Roku directs subscribers to contact Disney+ through the Help Center or by phone at 888-905-7888.3Roku Support. Manage or Cancel Subscriptions on Roku From there, follow the direct cancellation steps above.
Cancel Through a Mobile Carrier
Some wireless carriers, including Verizon, offer Disney+ as a plan add-on. When the carrier bills you, cancel through the carrier. On Verizon, open the My Verizon app, go to the Me tab, select Manage products & plan perks, find Disney+, and tap Unsubscribe.4Verizon. Manage Disney+ Subscription Carrier-billing changes can take up to 24 hours to process. Canceling the streaming add-on won’t affect your phone service.
What Happens After You Cancel
Access doesn’t shut off immediately. You keep watching until the end of the monthly cycle, annual plan, or promotional period you’ve already paid for.1Disney+. How to Cancel Disney+ After that, you lose the streaming library, but your account, profile, watch history, and settings remain in place if you decide to come back.
Disney+ does not offer prorated refunds for canceling partway through a billing period. Cancel on day three of a monthly cycle and you get the remaining days, not a refund. The same applies to annual subscribers for the balance of the year.
If a billing problem shows up after you cancel, contact Disney+ customer support before disputing the charge with your bank. A chargeback can lead to your account being permanently closed and your email address and payment method blocked from future subscriptions.
Your Rights If Cancellation Is Obstructed
The FTC’s click-to-cancel rule requires companies to make canceling as easy as signing up. Sellers must provide a simple cancellation mechanism and stop charges once you cancel.5Federal Trade Commission. Federal Trade Commission Announces Final Click-to-Cancel Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships If a service buries the cancel button, forces you to call when you signed up online, or piles on steps meant to wear you down, that violates the rule. You can file a complaint at ftc.gov.