How to Cancel Everand Subscription: Steps, Refunds, and Disputes

To cancel an Everand subscription, cancel it through whoever is actually billing you: the Everand website if you signed up at everand.com, or Apple, Google Play, or PayPal if you signed up through one of them. Canceling in the wrong place does nothing, so the first step is figuring out where the charge is coming from.

Find Out Who Is Billing You

Your bank statement is the fastest tell. A charge from “Scribd, Inc.” means Everand is billing you directly, since Scribd is the company behind Everand and the merchant of record for website subscriptions. A charge from Apple or Google means the app store is handling the billing, not Everand.

You can also check inside your account. Log in at everand.com, tap your profile icon, choose “Your account,” and look at the Subscription section. It will show the billing source. If there’s no “Cancel Subscription” button in that section at all, that itself is the answer: your subscription is managed by Apple, Google Play, or PayPal, and you’ll need to cancel through them.

Cancel on the Everand Website

If you signed up directly at everand.com:

  • Log in and tap your profile icon in the upper right.
  • Select “Your account.”
  • In the Subscription section, select “Cancel Subscription” (sometimes labeled “End My Subscription”).
  • Click through every confirmation prompt.

Everand shows retention offers along the way. Keep going until you reach a screen confirming the subscription is set to end. Closing the tab early leaves your subscription active. You should also receive a confirmation email. Save it.

Cancel Through Apple

On an iPhone or iPad where you subscribed through the App Store:

  • Open Settings and tap your name at the top.
  • Tap “Subscriptions.”
  • Find the Everand or Scribd subscription (it may appear under either name).
  • Tap “Cancel Subscription.”

Apple handles the cancellation and Everand’s system updates from there. Access continues until the current billing period ends.

Cancel Through Google Play

On Android, if you subscribed through the Play Store:

  • Open the Google Play app.
  • Tap your profile icon, then “Payments & subscriptions,” then “Subscriptions.”
  • Find Everand or Scribd.
  • Tap “Cancel subscription.”

Cancel Through PayPal

If PayPal is the payment method, cancel the automatic payment authorization there:

  • Log in to PayPal and go to Settings.
  • Click “Payments,” then “Subscriptions and saved businesses” (or “Automatic Payments”).
  • Select the Everand or Scribd merchant.
  • Cancel the automatic payment.

In the PayPal mobile app, tap the menu icon, choose “Subscriptions” or “Linked Businesses,” select the merchant, and choose “Stop Paying with PayPal.”

Canceling During a Free Trial

The free trial runs 30 days if you signed up on the website and 7 days if you signed up through the App Store or Google Play. It converts automatically to a paid subscription unless you cancel at least 24 hours before it ends. Everand sends a reminder email before that happens, but don’t rely on it. Cancel through whichever platform you used to start the trial. There’s no penalty for canceling early during the trial period.

Pause Instead of Canceling

If you just want a break, you can pause the subscription for 1 to 12 weeks. Billing freezes, and any unused time in your current cycle carries over when you resume. You can also unpause early.

Two limits worth knowing. Pausing is only available if you subscribed directly through everand.com, not through the App Store or Google Play. And you can’t pause during a free trial — the subscription has to be active and paid. The pause option lives in the same Subscription section of your account settings.

What Happens After You Cancel

You keep full access until the current billing period ends. Everand doesn’t issue prorated refunds for the days you don’t use — you’ve paid for the cycle and you get to use it.

Once the period expires, your account drops to the free version. Reading history and saved lists stay intact. Books you unlocked during the subscription lock again, though if you resubscribe later with the same email, those previously unlocked titles come back without spending new unlocks.

Refund Eligibility

Everand considers refund requests for charges within the last 30 days in limited situations: you were charged but didn’t access any content during that billing period, a technical problem kept you from using the service, or the charge was fraudulent or made in error. If you used any content that cycle, a refund is unlikely, and Everand doesn’t do partial refunds for months you partly used.

Subscribers in the EU or UK have a legal right to withdraw within 14 days of purchase and get a full refund regardless of usage.

Request a refund through Everand’s help center — the virtual assistant or a support ticket. For subscriptions billed by Apple or Google, you’ll usually need to request the refund from them instead, since they processed the payment.

Disputing a Charge After You Cancel

If a charge from Everand or Scribd, Inc. appears after you’ve confirmed the cancellation, contact your card issuer or bank. You generally have 60 days from when the charge shows up on your statement to file a written dispute. The card company then has 30 days to acknowledge the complaint and must investigate before requiring payment. The cancellation confirmation email is your evidence, since it establishes the date you canceled.

Deleting Your Account

Canceling and deleting are separate. Canceling stops billing and keeps your account, history, and lists. Deleting wipes everything permanently, and none of it can be recovered.

If you want the account gone, cancel the subscription first — deletion doesn’t automatically stop billing through Apple or Google Play. Then request deletion through the virtual assistant in Everand’s help center. It takes a few business days and ends with a confirmation email. If your login is shared with Scribd or SlideShare, ask the assistant how deletion will affect those linked accounts before you go ahead.