To cancel a GolfLogix subscription, go to the platform that processed your original payment — the Apple App Store, Google Play Store, or golflogix.com — and cancel there. Canceling inside the GolfLogix app itself does not stop the charges. Here is how to cancel a GolfLogix subscription on each platform, plus what to do if a charge appears after you’ve already canceled.
Find Out Who’s Billing You
Check your email for the original purchase confirmation, or look at the merchant name on your bank or card statement. That name tells you whether Apple, Google, or GolfLogix is the biller. This matters because Apple and Google each run their own billing systems, and neither can cancel a subscription processed by the other.
Canceling on iPhone or iPad
If you subscribed through the App Store, cancellation happens in your device settings, not inside the GolfLogix app.1Apple. If You Want to Cancel a Subscription From Apple
- Open the Settings app.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Select GolfLogix, then tap Cancel Subscription.
If you signed up through a free or discounted trial, cancel at least 24 hours before the trial ends to avoid being charged for the first full billing cycle.1Apple. If You Want to Cancel a Subscription From Apple
After canceling, you keep premium access until your current billing period expires. Apple doesn’t prorate refunds automatically, but you can request one through Apple’s “Report a Problem” page. Refund decisions are made case by case.2Apple Support. Request a Refund for Apps or Content That You Bought From Apple
Canceling on Android
For subscriptions purchased through Google Play, cancel through Google. Deleting the GolfLogix app does not cancel the subscription; Google will keep billing you.3Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
- Open your device’s Settings app, tap Google, tap your name, then tap Manage your Google Account.
- Tap Payments & subscriptions, then Manage subscriptions.
- Select the GolfLogix subscription.
- Tap Cancel subscription and follow the prompts to confirm.
You keep premium access through the end of the billing period you’ve already paid for. Your Google account will then show the subscription as canceled with an expiration date.
Canceling Through the GolfLogix Website
If you subscribed directly on golflogix.com, cancellation goes through GolfLogix. The company’s terms state you can cancel by contacting Customer Service by phone, email, or in writing.4GolfLogix. GolfLogix Terms of Use Agreement For GPS8 device subscriptions, you can also cancel manually through the Help section of the Course Manager software, and the cancellation takes effect immediately.5GolfLogix. GolfLogix GPS8 Subscription Terms and Conditions
When you email support, include the address tied to your GolfLogix account and a clear statement that you want to cancel the subscription and stop all future charges. Save a copy of what you send. If a charge shows up later, that is your proof.
What Happens After You Cancel
You will usually keep premium features through the last day of your current billing period. After that, the account reverts to the free version, which still provides basic GPS yardages.
Watch for a confirmation email or an updated subscription status in Apple, Google, or your GolfLogix account. Take a screenshot showing the cancellation date and the end-of-service date. If a charge appears later, this documentation is what you’ll need.
If You’re Still Charged After Canceling
Charges after a confirmed cancellation happen more often than most people expect with app-based subscriptions. Start with whoever billed you — Apple, Google, or GolfLogix — and send the cancellation confirmation as evidence.
If that doesn’t resolve it, file a dispute (sometimes called a chargeback) with your credit card or debit card issuer. The FTC recommends starting the dispute through your card account online or by calling the number on the back of your card, then following up with a written letter to the billing disputes address your card company provides.6Federal Trade Commission. How to Stop Subscriptions You Never Ordered
Move quickly. Credit card companies generally require you to report billing errors within 60 days of the statement date showing the charge. Waiting longer can limit your options.
Your Rights Under Federal Law
The Restore Online Shoppers’ Confidence Act requires any business that charges you on a recurring basis to provide a simple way to stop those charges.7Office of the Law Revision Counsel. 15 USC 8403 In late 2024, the FTC finalized its “click-to-cancel” rule, which requires sellers to make cancellation at least as easy as signing up and to halt charges immediately once a consumer cancels.8Federal Trade Commission. Federal Trade Commission Announces Final Click-to-Cancel Rule
If a company sends you through phone trees and long hold times to cancel something you signed up for with two taps, that may violate federal law. You can file a complaint with the FTC at ftc.gov/complaint.