To cancel Inspire Clean Energy, call 866-403-2620, email help@inspirecleanenergy.com, or open a live chat at inspirecleanenergy.com. There is no cancellation fee and no early termination fee on Inspire’s plans. The one catch worth knowing before you pick up the phone: you need to give at least 30 days’ notice before your next scheduled meter read, or the cancellation won’t take effect until the following billing cycle.
The Three Ways to Cancel
Inspire’s contract spells out three channels, and any of them will do the job.
- Phone: 866-403-2620. Have your account number ready from your billing statement or online dashboard. The representative may ask why you’re leaving or pitch a different rate. You don’t owe an explanation, and you can decline any retention offer.
- Email: help@inspirecleanenergy.com. Put “Cancellation Request” and your account number in the subject line, and state clearly in the body that you want to cancel.
- Live chat: start a session on the Inspire website and request cancellation there.
Whichever route you take, ask for a confirmation number or written confirmation that the cancellation was submitted, and save it. If a billing dispute comes up later, that confirmation is your proof.
Give 30 Days’ Notice Before Your Next Meter Read
Inspire requires at least 30 days’ advance notice before your next regularly scheduled meter read for the cancellation to take effect on that read date. Miss the window, and the cancellation rolls to the meter read after that, which can add an extra cycle of supply charges.
So don’t wait until the last week of your billing period. The cancellation becomes effective on the next meter read date after your local utility (sometimes called your Electric Distribution Company, or EDC) processes the switch away from Inspire.
No Early Termination Fee
Inspire’s contracts list early termination fees at $0. The company’s terms state that customers may cancel anytime without paying an ETF, and that there are no sign-up fees, customer service charges, or cancellation fees.
That said, pull out the disclosure statement or contract summary you received when you enrolled. If your plan was signed under an older or promotional offer with different terms, that document is where any fee obligation would appear.
If You Just Signed Up, You Have a Shorter Path
If you enrolled recently and are reconsidering, you may be inside a rescission window that lets you walk away before the contract becomes binding.
Inspire gives you seven calendar days from the date you receive your contract summary and disclosure statement to cancel free of charge by contacting your local utility. The agreement is not legally binding until that seven-day confirmation period expires without you rescinding. During this window, the fastest path is calling your utility directly, not Inspire.
A separate federal protection applies if you signed up through a door-to-door salesperson. Under the FTC’s Cooling-Off Rule, you have three business days to cancel any door-to-door sale worth more than $25 at your home, with no penalty and no obligation. The salesperson is required to hand you two copies of a cancellation notice form at the time of the sale. If they didn’t, that’s a violation of the rule itself.
What Happens After You Cancel
Once Inspire processes your cancellation and your EDC accepts the switch, your electricity supply reverts to the default rate offered by your local utility. Depending on the state, this goes by names like Basic Service, Standard Offer, or Price to Compare. The power keeps flowing. You don’t have to do anything to keep your lights on.
Your utility will issue a final statement covering the energy you used through the official switch date. Because Inspire doesn’t charge cancellation fees, that final bill should reflect only your remaining supply charges and standard delivery charges.
The full transition typically takes one to two billing cycles because it’s tied to your meter read schedule. During that window, you may see charges from both Inspire (for the last partial period) and your utility (for the new default supply). That overlap is normal and is not double-billing for the same electricity.
If you’d rather not land on the utility’s default rate, you can enroll with a different competitive supplier before your current cycle ends.
Canceling Because You’re Moving
If you’re relocating, you still need to cancel your Inspire account at your current address. Contact Inspire through any of the three channels and give them your move-out date. Since there’s no ETF, moving creates no special fee exposure.
If your new address is in a deregulated market Inspire serves, you can enroll separately at the new location; the two accounts are treated independently. If you’re moving somewhere Inspire doesn’t operate or where the energy market isn’t deregulated, cancellation is your only option, and the process is the same.