How to Cancel iPostal1: Steps, Refunds, and Forwarded Mail

To cancel iPostal1, log in, open Mailbox Settings, and click Cancel Mailbox (or use Account Settings then Delete Location in the mobile app). Do it before your next billing date so the subscription doesn’t auto-renew. The clicks are the easy part. What matters more is what you do first: download your scanned mail, pay any outstanding balance, and confirm the forwarding address on file, because the moment cancellation goes through you lose access to the platform and your mail data is deleted.1iPostal1. Terms of Service

Do These Things Before You Cancel

Once your account is marked “Cancelled,” iPostal1 removes your access to the platform and your scanned mail permanently. There is no way to retrieve it later through the service.1iPostal1. Terms of Service Go through your mail history and save PDFs of anything you might need: tax correspondence, contracts, legal notices, receipts.

Pay any outstanding balance. iPostal1’s terms require you to promptly pay any fees owed on the account before closure.1iPostal1. Terms of Service Check for scanning fees, package storage, and the current month’s subscription.

Confirm the forwarding address on your USPS Form 1583. Postal rules require the mail center to remail your incoming mail to that address for at least six months after cancellation, so an outdated address means your forwarded mail bounces.2United States Postal Service. DMM 508 Recipient Services Ask your mail center to update it before you cancel.

Before you close anything, use your still-active account to build a list of every sender who mails you. That list disappears with your access.

The Cancellation Steps

On the Website

iPostal1 handles cancellation through the self-service portal. You don’t need to call or email support.3iPostal1. iPostal1 Frequently Asked Questions

  • Log in to your digital mailbox.
  • Click Mailbox Settings in the sidebar.
  • Click Cancel Mailbox under General Settings.

In the Mobile App

Subscriptions renew automatically unless you cancel first, so timing matters.3iPostal1. iPostal1 Frequently Asked Questions After you submit, watch for a confirmation email and save it in case of a later billing dispute.

Refunds

There is no early termination fee.1iPostal1. Terms of Service What comes back to you depends on the plan:

  • Monthly plans: cancel before the next billing date to avoid the next charge. The terms do not describe partial-month refunds.
  • Prepaid yearly plans: non-refundable after the first 30 days.
  • New accounts under 30 days: a full refund of the mailbox rental fee is available if you never used the account to receive mail or for any other purpose. You have to contact iPostal1 directly to request it.3iPostal1. iPostal1 Frequently Asked Questions

If you’re on an annual plan and past 30 days, unused months are not refunded.

What Happens to Mail That Keeps Arriving

Mail doesn’t stop the day you cancel. Federal postal regulations require the mail center to accept and remail your incoming mail for at least six months after termination, using the forwarding address on your Form 1583.2United States Postal Service. DMM 508 Recipient Services

iPostal1’s terms describe the situation differently. By canceling, you authorize the mail center not to forward mail received after closure and to accept and destroy any unsolicited mail.1iPostal1. Terms of Service The USPS Domestic Mail Manual does let a customer give written instructions that certain kinds of mail not be remailed, but those instructions cannot direct the CMRA to refuse mail or return it to sender during the six-month period.4United States Postal Service. DMM 508 Recipient Services The practical takeaway is that you should not count on everything being forwarded. Treat cancellation as a hard cutoff and change your address everywhere first.

After the six-month window, First-Class Mail and Priority Mail arriving in your name get returned to the Post Office noting the CMRA has no authorization to receive it.2United States Postal Service. DMM 508 Recipient Services Packages sent through carriers other than USPS can be refused immediately upon cancellation under iPostal1’s terms.1iPostal1. Terms of Service Anything left at the location after six months may be destroyed.

Changing Your Address With Senders

You cannot file a standard USPS Change of Address from a CMRA address. USPS prohibits it.5United States Postal Service. Change of Address – The Basics There is no automatic postal forwarding to fall back on. You have to contact each sender.

Start with the ones where a missed piece of mail causes real harm: banks, credit card issuers, insurance carriers, the IRS, your state tax authority, and any court or agency that sends legal notices. Then move to the softer list, like subscriptions, retailers, and professional memberships. Canceling also immediately voids the USPS Form 1583 that authorized the mail center to receive mail for you.1iPostal1. Terms of Service

If Your iPostal1 Address Was a Business Address

If your iPostal1 address is on your tax filings, your business registration, or your registered agent record, cancellation creates compliance work.

Businesses with an EIN file IRS Form 8822-B to notify the IRS of a changed mailing address. The form has no specific deadline for address-only changes, but a change in the identity of a responsible party must be reported within 60 days.6Internal Revenue Service. About Form 8822-B, Change of Address or Responsible Party – Business If the IRS mails a notice of deficiency or demand for tax to an outdated address, penalties and interest keep running whether you saw the notice or not.7Internal Revenue Service. Form 8822-B, Change of Address or Responsible Party – Business

If iPostal1 was your LLC’s or corporation’s registered agent address, update the state filing right away. If a process server tries to deliver a lawsuit at an address that no longer accepts your mail, the plaintiff may be granted substituted service, and a default judgment can follow because you never learned about the case. Updating a registered agent with the secretary of state usually means a formal filing and a state-specific fee.

State business registrations, professional licenses, and sales tax permits tied to the address all need updating too. Skipping these can trigger administrative penalties, loss of good standing, or involuntary dissolution in some states.