To cancel an LA Times subscription, sign in at membership.latimes.com and cancel through your account settings, call customer service at (213) 283-2274, or, if you originally subscribed through Apple’s App Store or Google Play, cancel through that platform instead. Your access continues until the end of the current billing period, and the LA Times does not issue prorated refunds for the unused portion.1Los Angeles Times. Subscriber Terms and Conditions
Cancel Online
Go to membership.latimes.com and sign in with the email and password tied to your subscription. Open your account settings and choose the option to manage or cancel the subscription. California law requires any business that lets you sign up online to let you cancel online too, either with a prominent cancel button or a pre-formatted cancellation email you can send without adding information.2California Legislative Information. California Business and Professions Code 17602
Once you submit, screenshot the confirmation page and note any reference number. An automated email should follow within a few hours. If it doesn’t arrive, check your spam folder, then follow up by phone to confirm the cancellation actually posted.
Cancel by Phone
Call (213) 283-2274.3Los Angeles Times. About the Los Angeles Times Have the email on your account and your billing zip code ready so the representative can pull up your subscription.
Expect a retention offer. The agent will likely pitch a discounted rate or a temporary pause before processing the cancellation. You don’t have to explain your reasons or hear out the full offer. Say you want to cancel, ask for a verbal confirmation number, and request a follow-up email documenting the change. That paper trail matters if a charge posts after you’ve canceled.
If your call hits voicemail, California law gives the business one business day to either process the cancellation or call you back.2California Legislative Information. California Business and Professions Code 17602
If You Subscribed Through Apple or Google Play
Subscriptions purchased through the App Store or Google Play are billed by those platforms, not by the LA Times. Customer service cannot cancel them for you. Deleting the app also does nothing. Charges continue until you cancel through the account where you originally subscribed.
Apple
On an iPhone, open Settings, tap your name, then tap Subscriptions. Select the LA Times and tap Cancel Subscription.4Apple Support. If You Want to Cancel a Subscription From Apple No cancel button or a red expiration date means it’s already canceled. If the subscription doesn’t appear at all, you may be signed into a different Apple Account; search your email for “receipt from Apple” to find the one that was charged.
For a free trial or discounted intro offer through Apple, cancel at least 24 hours before the trial ends to avoid being charged for a full renewal.4Apple Support. If You Want to Cancel a Subscription From Apple
Google Play
Open the Google Play Store, tap your profile icon, then Payments and Subscriptions, then Subscriptions. Select the LA Times, tap Cancel Subscription, and follow the prompts.5Google Play Help. Cancel, Pause, or Change a Subscription on Google Play If you don’t see it, switch between your Google accounts; the subscription may be tied to one you’re not currently using.
What Happens After You Cancel
The cancellation takes effect at the end of your current billing period, not the moment you submit it. You keep digital access and any print delivery through the time you’ve already paid for, whether you canceled directly or through Apple or Google.1Los Angeles Times. Subscriber Terms and Conditions5Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
Prorated refunds aren’t offered. Canceling on the first day of a billing cycle leaves you in the same financial spot as canceling on the last.1Los Angeles Times. Subscriber Terms and Conditions A handful of promotional offers include their own refund terms, but the standard policy is no partial refund. If your account carries a credit balance over $1.00 after termination, the LA Times refunds it to your card or mails a check roughly 60 days later.
Keep Proof and Watch Your Statements
Save the confirmation email, screenshot the confirmation screen, and write down any reference number an agent gives you. That documentation is what resolves a disputed charge quickly.
Check your bank or credit card statements for at least one full billing cycle after canceling. Charges set in motion before your cancellation posted can still appear, especially if you canceled close to a renewal date. If an unexpected charge shows up, contact LA Times customer support first. If that doesn’t resolve it, dispute the charge with your bank or card issuer and submit your cancellation proof as evidence.
If the LA Times Makes It Hard
California’s Automatic Renewal Law requires businesses to offer a cost-effective, easy cancellation method and to describe it clearly at sign-up.6California Legislative Information. California Business and Professions Code 17600-17606 – Automatic Purchase Renewals If you signed up online, you must be able to cancel online without extra steps. A discount offer or a reminder about what you’ll lose is allowed; forcing you to call, wait on hold, or clear additional screens is not.2California Legislative Information. California Business and Professions Code 17602 The California Attorney General’s office has said consumers who enrolled online must be able to cancel online at will and that businesses cannot obstruct or delay the process.7State of California – Department of Justice – Office of the Attorney General. Attorney General Bonta Issues Consumer Alert on Californias Automatic Renewal Law If you hit obstruction, cite these rules on the phone or in writing before escalating.