How to Cancel Leaply Subscription and Get a Refund

To cancel a Leaply subscription, go to the same place you signed up: if you subscribed on the Leaply website, turn off auto-renewal inside your profile; if you subscribed through the Apple App Store or Google Play, cancel through your device’s subscription settings instead. Canceling in the wrong place is the most common reason charges keep appearing after people think they’ve stopped them. Whichever path applies, do it at least 24 hours before your next billing date.1TheLeaply. Leaply Subscription and Cancellation Help

Before you start, have the email and password you used to create the account. If you’re not sure which email is on file, search your inbox for a Leaply receipt or welcome message.

Cancel Directly Through Leaply

If you signed up on the Leaply website or web app, cancel from inside your account:

  • Sign in and tap the Profile icon.
  • Open the Membership Info tab.
  • Click Turn off Auto-Renewal.
  • Select a reason when prompted, then confirm.

The final confirmation screen is what actually stops future charges, so don’t close the window after picking a reason. Save the confirmation email Leaply sends. That email is your proof if a charge appears later.1TheLeaply. Leaply Subscription and Cancellation Help

Cancel on iPhone Through the App Store

Canceling inside the Leaply app won’t stop billing that runs through Apple. Open the Settings app, tap your name at the top, then tap Subscriptions. Find Leaply in the list, tap it, and tap Cancel Subscription. If there’s no cancel button, or you see red text showing an expiration date, the subscription is already canceled.2Apple Support. If You Want to Cancel a Subscription From Apple

Cancel on Android Through Google Play

Open the Google Play Store app, tap your profile icon, then select Payments & Subscriptions, then Subscriptions. Find Leaply, tap it, and hit Cancel. Google recommends canceling at least 48 hours before your renewal date so the next charge doesn’t process.

When the Cancellation Takes Effect

You need to cancel at least 24 hours before your next billing date to avoid being charged for another cycle.1TheLeaply. Leaply Subscription and Cancellation Help Miss that window and you’ll be billed for one more period.

Access doesn’t cut off the moment you cancel. Your subscription stays active through the end of the cycle you’ve already paid for, and ends when that period expires.

Getting a Refund

Refunds from Leaply are limited. Eligibility is generally restricted to situations like duplicate accounts or technical problems that kept you from using the service, and most refund requests must be raised within 14 days of the charge.1TheLeaply. Leaply Subscription and Cancellation Help If your situation doesn’t fit those narrow categories, a refund is unlikely.

If you subscribed through Apple or Google, the refund request goes through them under their own policies, not through Leaply.

Delete Your Account Permanently

Canceling stops future charges, but your account and data stay on Leaply’s servers. Removing them is a separate step.

  • On the website: log in, open Settings in the sidebar, scroll to the bottom, and click Delete inside the Delete Account panel.
  • On the mobile app: log in, go to the Profile tab, and tap Delete Account near the bottom.

Deletion is permanent. All your data is removed from Leaply’s servers and cannot be recovered.3Leaply Knowledgebase. How Do I Delete My Account Cancel first, because deleting the account alone may not stop billing that runs through Apple or Google.

If Leaply Won’t Let You Cancel

Under the FTC’s Negative Option Rule, which took full effect in May 2025, a company selling subscriptions must make canceling at least as easy as signing up. If you enrolled online, you must be able to cancel online without being forced to call or chat with a representative.4Federal Trade Commission. Federal Trade Commission Announces Final Click-to-Cancel Rule Hiding the cancel mechanism in fine print is also prohibited.5Federal Trade Commission. Negative Option Rule If you run into roadblocks, you can file a complaint at ftc.gov.

To dispute a charge or get help with the process, email Leaply at support@theleaply.com or use the contact form on their site. Write from the email you registered with so they can find your account.6Leaply Support. Contact Us