To cancel My Perfect Resume, log into your account, open My Settings, and turn off auto-renewal, or call customer service at 855-213-0348 during business hours. The 14-day trial starts at $2.95 and then auto-renews at $23.95 every four weeks, so if you’re trying to avoid that first full charge, timing matters. Here’s how to do it, confirm it actually worked, and protect yourself if charges keep showing up.1MyPerfectResume. MyPerfectResume Pricing
What to Have Ready First
Pull up the email address and password you used to create the account. If you’ve forgotten the password, reset it through the login page before you do anything else. Trying to cancel through customer service without account access slows the process down.
Then check your bank or credit card statement. My Perfect Resume bills every four weeks rather than monthly, so the date shifts through the calendar. Knowing your next charge date tells you how much time you actually have.
Cancel Through Your Account
The fastest route is doing it yourself online. Log in at myperfectresume.com, click the profile icon in the upper-right corner, and select My Account. Look for the My Settings or Subscription section, where you’ll find an option to turn off auto-renewal or cancel the subscription entirely.2MyPerfectResume. MyPerfectResume Terms and Conditions
Expect some pushback. You’ll likely see screens offering a discounted rate or a temporary pause before you reach the actual cancel button. Keep clicking through until a confirmation screen appears. If you close the browser midway through the retention prompts, nothing gets canceled.
Take a screenshot of the confirmation page with the date visible. That’s your proof if a charge appears later and you have to dispute it.
Cancel by Phone or Email
If the website isn’t cooperating, call 855-213-0348. Support is available Monday through Friday, 8:00 AM to 8:00 PM CST.3MyPerfectResume. Contact Us – MyPerfectResume Have your account email and the last four digits of your payment card ready for identity verification.
You can also email customerservice@myperfectresume.com. Include your full name, the email on the account, and a clear statement that you want to cancel and stop all future charges. Email leaves a paper trail, but responses can take 24 to 48 hours. If your next billing date is tomorrow, call.
Phone agents may offer you a lower rate. You’re not obligated to accept. Ask for a cancellation confirmation number or email before you hang up, and write it down.
Ask for a Refund If You Qualify
My Perfect Resume offers a 14-day money-back guarantee from the date you subscribe to premium access.1MyPerfectResume. MyPerfectResume Pricing If you’re inside that window, request the refund when you cancel. Don’t assume it happens automatically. Mention the guarantee specifically whether you’re canceling online or by phone.
Past the 14-day window, a refund becomes much less likely. You can still ask, especially if you were charged after you thought you’d already canceled, but the company isn’t obligated to give one. Your position improves if you have documentation showing you tried to cancel before the charge posted.
Confirm the Cancellation Actually Worked
Plenty of people think they canceled but didn’t. They closed the page during a retention screen, or their email request never got processed. Verify all three of these:
- Look in your email for a cancellation confirmation from My Perfect Resume. Check the spam folder if you don’t see one within an hour.
- Log back in and check your account settings. The subscription status should show as canceled or expired. If it still says active, you’re not done.
- Watch your bank or card statement through the next billing cycle. A charge appearing after your confirmed cancellation date is the clearest sign something went wrong.
Your saved resumes should still be visible in the account after cancellation, but you likely won’t be able to download or edit them without resubscribing. Download copies of anything you need before you cancel.
If Charges Keep Coming
If My Perfect Resume charges your card after you have a confirmation of cancellation, you have two main tools.
Dispute the Charge With Your Card Issuer
Federal law gives you 60 days from the date on the statement containing the charge to dispute a billing error in writing with your credit card company.4Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors Send the dispute to the billing inquiry address on your statement, not the payment address. Include a copy of your cancellation confirmation. Most issuers also let you start a dispute by phone or through their app, but following up in writing preserves your full legal protections.
These protections apply to credit cards. Debit card disputes fall under different rules with shorter timelines and weaker consumer rights.
Place a Stop Payment Through Your Bank
You can also tell your bank to block future charges from a specific merchant. Give the bank the order at least three business days before the next expected charge. You can do this in person, by phone, or in writing, though if you start by phone your bank may require a written follow-up within 14 days.5Consumer Financial Protection Bureau. How Can I Stop Automatic Payments From My Bank Account Banks typically charge $15 to $40 for a stop payment order.
Federal Rules That Back You Up
The Restore Online Shoppers’ Confidence Act requires businesses that charge through auto-renewing subscriptions or free trials that convert to paid plans to clearly disclose all costs before collecting payment information, get your express informed consent, and provide a simple way to stop recurring charges.6Office of the Law Revision Counsel. 15 USC 8403 – Negative Option Marketing on the Internet
The FTC’s Click-to-Cancel rule adds that if you signed up online, the seller must let you cancel online with comparable ease. There’s no requirement to call a phone number or jump through extra hoops that didn’t exist when you subscribed.7Federal Trade Commission. The FTC’s Click to Cancel Rule
You don’t need to file a federal complaint to cancel a resume subscription. But if you’re getting the runaround, saying “I signed up online and federal rules require you to let me cancel the same way” tends to move things along. If the company still won’t cooperate, you can file a complaint with the FTC at ftc.gov or with your state attorney general’s consumer protection division.