To cancel Rocket Lawyer, log in to your account and downgrade your paid membership to a free account from your member settings, or contact support at (877) 881-0947 or support@rocketlawyer.com. The cancellation itself takes a few minutes. The part that trips people up comes before you click cancel: if Rocket Lawyer is your business’s registered agent, you need to line up a replacement first, because canceling triggers their resignation from that role.1Rocket Lawyer. General Terms of Service
Cancel From Your Online Dashboard
Log in at rocketlawyer.com and open your member settings, usually found under your name in the top-right corner of the dashboard. Click “Cancel” to downgrade your account to a free membership, which stops all future charges.2Rocket Lawyer. Get Answers and Information Expect a prompt or two offering a lower-priced plan on your way out. Decline them if you want billing to stop entirely.
Rocket Lawyer plans auto-renew, so the cancellation only prevents the next charge if you complete it before your renewal date. If you’re still inside a free trial, canceling ends the trial immediately and your card is not charged.3Rocket Lawyer. Frequently Asked Questions
Cancel by Phone or Email
Call customer service at (877) 881-0947, Monday through Friday, 6 a.m. to 6 p.m. Pacific Time.4Rocket Lawyer. Contact Us Have the email address on your account and the last four digits of your payment method ready so the representative can pull up your account.
You can also email support@rocketlawyer.com. Put “cancel membership” in the subject line and include your account email.1Rocket Lawyer. General Terms of Service Email gives you a timestamped record, which matters if a renewal charge posts later and you need to show you requested cancellation first. Responses usually come within a few business days.
Handle Your Registered Agent First
If you formed your business through Rocket Lawyer and selected the company as your registered agent, canceling your membership causes Rocket Lawyer to resign from that role. Once that happens, they stop accepting legal documents and government notices on your behalf.1Rocket Lawyer. General Terms of Service
Every state requires a registered agent on file. File a change-of-agent form with your state before or shortly after canceling so there’s no gap in coverage. A missed notice can mean a missed lawsuit, tax deadline, or compliance filing. State filing fees generally run between $25 and $75 and are your responsibility. Rocket Lawyer does not refund registered agent fees, even partially for unused time.1Rocket Lawyer. General Terms of Service
What You Keep After Canceling
Canceling downgrades your account to free; it doesn’t delete it. You keep premium access through the end of the billing period you’ve already paid for, then revert to the free tier.1Rocket Lawyer. General Terms of Service
Documents you created during your paid membership stay in your account, and any document you previously paid for can still be downloaded as a PDF.3Rocket Lawyer. Frequently Asked Questions Some documents and features become read-only once you’re on the free tier, so you won’t be able to edit them or create new ones without a paid plan.1Rocket Lawyer. General Terms of Service Download anything you might want to edit later before you cancel.
Canceling During the Free Trial
Rocket Lawyer offers a 7-day free trial for new members. Cancel inside that window and the trial ends immediately with no charge. If you don’t cancel, your card is billed the day after the trial expires for the plan you selected.3Rocket Lawyer. Frequently Asked Questions
Getting a Refund After You Cancel
Refund requests must be submitted within 30 days of the charge.1Rocket Lawyer. General Terms of Service Contact support at (877) 881-0947 or support@rocketlawyer.com with the details of the charge you want refunded.
Several things are not refundable at all: registered agent services (no full or prorated refund), completed services like a filed tax return, incorporation and other business filings, and payments made through the platform to an outside attorney or professional. Annual plans are also past the refund window once 30 days have gone by.1Rocket Lawyer. General Terms of Service Keep your cancellation confirmation email in case you need to follow up on a refund that doesn’t process the first time.