You can cancel Roundhouse Morning Kick three ways: log into your account at cart.roundhouseprovisions.com and stop future shipments, call customer service at (888) 872-4548, or email support@roundhouseprovisions.com. There are no early cancellation fees and no minimum purchase requirement. Whichever route you pick, get a confirmation number or written reply and hold onto it, because that is what protects you if a charge shows up after you thought you were done.
Have This Ready Before You Contact Them
Customer service needs to find your account before they can close it. The email address you used at signup is the main identifier. Your order number, from the original confirmation email, makes the lookup faster. If that email is gone, check your bank or card statement for a Roundhouse Provisions charge, which often carries a reference code. The last four digits of the card on file help if the representative needs to verify you own the account. Pulling this together first saves a callback.
The Three Cancellation Methods
Online Portal
If you created an account at cart.roundhouseprovisions.com, sign in and open the subscription management section. You can stop future shipments there without talking to anyone, and the page updates to show the subscription is canceled. This is the fastest option and gives you an immediate on-screen record.
Phone
Call (888) 872-4548 Monday through Friday, 6:00 AM to 5:00 PM PST, or Saturday and Sunday, 6:00 AM to 4:00 PM PST.1Roundhouse Provisions. Returns FAQ Ask the representative for a cancellation confirmation number before you hang up. That number is your proof if a charge posts later.
Send a message to support@roundhouseprovisions.com. Put “Cancel Subscription” in the subject line and include your order number and account email in the body. Ask for written confirmation in the reply.2Roundhouse Provisions. Subscription Terms of Service Email creates the paper trail automatically, and you skip the hold time.
Slowing Shipments Instead of Canceling
If the product is fine but arriving faster than you can use it, you can change the delivery frequency instead of ending the subscription. Adjust it through the online portal, by calling (888) 872-4548, or by emailing support.3Roundhouse Provisions. Subscription Terms of Service Spacing shipments to every 60 or 90 days keeps the account active at a pace closer to your actual use.
The 90-Day Refund
Roundhouse Provisions offers a 90-day money-back guarantee on all products. The clock starts the day the order ships from their fulfillment center, not the day it lands on your porch. Within that window you can request a full refund of the purchase price, minus original shipping costs.4Roundhouse Provisions. Returns FAQ
The step people miss: you must get a Return Authorization number before you send anything back. Contact customer service, and they will email the RA number along with shipping instructions and a form you have to print and include in the box. Return all bottles or containers, even the empty ones. Packages that arrive without the RA number or the printed form are not refunded and are destroyed. Return shipping is on you. Once the warehouse processes the return, the refund posts within 3 to 5 business days.
If You Signed Up Through PayPal
Canceling with Roundhouse directly is still the first step, but also revoke PayPal’s automatic payment authorization so the next charge cannot be pulled. On the PayPal website, open Settings, then Payments, then “Automatic Payments” or “Subscriptions and saved businesses,” find Roundhouse Provisions, and cancel the agreement. In the app, tap the menu, then “Subscriptions” or “Linked Businesses,” pick the merchant, and choose “Stop Paying with PayPal.”5PayPal. What Is an Automatic Payment and How Do I Update or Cancel One Doing both means that even if the merchant side lags, PayPal will not authorize another payment.
Confirm the Cancellation Stuck
Save the confirmation email or reference number. Watch your bank or card statement over the next billing cycle. Subscription charges sometimes process a day or two before a cancellation propagates through the system, so a single charge right around your cancellation date is not necessarily an error. A charge that hits well after your confirmed cancellation date is different, and you should act on it.
Log back into the portal at least once to verify the subscription shows as canceled. A screenshot of that status page plus the confirmation email gives you what you need for a billing dispute later.
Disputing a Charge After You Canceled
Your options depend on how you paid. On a credit card, federal law gives you 60 days from the date the statement containing the error was sent to submit a written billing error notice to your card issuer. The notice should include your name, account number, and a description of the charge you are disputing.6Consumer Financial Protection Bureau. 12 CFR 1026.13 – Billing Error Resolution Most issuers also take disputes by phone or online, but a written notice triggers the strongest legal protections.
Debit cards run on a tighter clock. Report an unauthorized transfer within two business days of finding it and your liability caps at $50. Wait past two days but report within 60 days of your statement, and exposure rises to $500. Miss the 60-day window and you can be liable for the full amount of any further unauthorized transfers.7Consumer Financial Protection Bureau. 12 CFR 1005.6 – Liability of Consumer for Unauthorized Transfers If you paid by debit, check statements promptly after canceling.
Getting Your Data Removed
Canceling stops future charges. Your name, email, payment details, and order history stay in the company’s database unless you ask for removal. Email privacy@roundhouseprovisions.com or call (888) 872-6466. You can also mail a request to Roundhouse Provisions, Attn: Privacy Department, P.O. Box 93220, Austin, TX 78709.8Roundhouse Provisions. Privacy Policy California residents and residents of several other states have a statutory right to demand deletion; the company’s privacy policy extends the same request process to all customers. Removing your data cuts the chance of being re-enrolled through a marketing push or having a stored card charged by mistake.
The FTC Rule That Backs You Up
The FTC’s updated Negative Option Rule requires companies selling subscriptions to offer a cancellation method as easy as the signup method. If you subscribed online, they have to let you cancel online. The rule also bars unreasonable barriers, like excessive hold times or unnecessary verification steps.9Federal Trade Commission. 16 CFR Part 425 – Negative Option Rulea> A 45-minute hold to end something you signed up for in two clicks is the exact scenario the rule targets.
One boundary to know: Roundhouse Provisions’ terms include a mandatory arbitration clause and a class action waiver, so larger disputes go to individual binding arbitration rather than court.10Roundhouse Provisions. Terms and Conditions That does not affect your right to cancel or claim the 90-day refund, and it does not stop you from filing a complaint with the FTC or your state attorney general’s consumer protection division.