How to Cancel Starz on Amazon: Website, App, and Refunds

To cancel Starz on Amazon, sign in to your Amazon account, open your subscriptions list, find Starz, and select Unsubscribe. Amazon handles all billing for channels added through Prime Video, so you never contact Starz. You keep access to Starz content through the end of the current billing period unless Amazon offers, and you accept, an immediate refund.

First, Confirm Amazon Is the One Billing You

Check your bank or credit card statement before you do anything else. If the charge shows up as Amazon, your subscription was added through Prime Video Channels and you can cancel inside your Amazon account. If the charge comes directly from Starz, you signed up at starz.com and will need to cancel there instead. Amazon cannot cancel a subscription it doesn’t manage, and Starz cannot cancel one billed through Amazon.

The standard price for Starz through Amazon is $11.99 per month after any introductory discount expires.1Amazon. Watch STARZ on Prime Video

Cancel on the Amazon Website

The fastest path on a computer runs through Amazon’s subscription page:

  • Go to Amazon’s Manage Your Subscriptions page and select Your Subscriptions from the top menu.
  • Find Starz in the list.
  • Select Unsubscribe and confirm.

Amazon then shows a confirmation screen with your subscription end date, which is the last day you can watch Starz content.2Amazon. Cancel Your Prime Video Add-On Subscription Save or screenshot that screen in case the charge reappears later.

Cancel in the Amazon Mobile App

Open the Amazon Shopping app, tap the profile icon in the bottom navigation bar, then tap Your Account. Look for subscriptions or Prime Video Channels under the account settings. Find Starz, select the option to unsubscribe, and confirm. A confirmation message or a Pending Cancellation status means it went through.

If the app menus are hard to navigate, open a mobile browser and go to amazon.com directly. The desktop cancellation steps work in any phone browser, and the subscription pages are easier to use that way.

Refunds and When Access Ends

When you cancel, Amazon sometimes offers a self-service refund on the spot. Accepting it ends your Starz access immediately rather than letting it run to the end of the billing cycle. This option typically appears if you haven’t streamed any Starz content during the current cycle.2Amazon. Cancel Your Prime Video Add-On Subscription

If no self-service refund appears and you still want one, contact Amazon customer service. Amazon’s help page directs users to do this when the automated option isn’t available.2Amazon. Cancel Your Prime Video Add-On Subscription Have your account email and the charge date ready.

If you decline a refund or aren’t offered one, Starz keeps working until the end date shown on your confirmation screen. After that date, both access and billing stop.

If You See a Starz Charge You Don’t Recognize

For a charge you don’t remember authorizing, or one that appeared after you thought you canceled, gather the date, the exact amount, the last four digits of the card billed, and your account email before contacting Amazon support.3Amazon. Unknown Charges on Prime Video

A common cause is a free trial that converted to a paid subscription. Amazon’s Starz free trial auto-renews at the full monthly rate unless you cancel before the trial ends. If the conversion was recent and you haven’t used the service, support can often issue a refund. Federal rules now require companies to make cancellation at least as simple as sign-up, so a process that feels deliberately obstructive is worth flagging in a complaint to the FTC.

If Your Subscription Is Through Starz, Not Amazon

When the statement shows a charge from Starz rather than Amazon, your subscription lives at starz.com. Log in there, open your account settings, and look for the cancellation option. Starz recommends using a computer rather than a phone for this. The same logic applies to subscriptions billed through Apple, Roku, or any other platform: whichever company charges you is the only one that can cancel the subscription.