To cancel a WinRed recurring donation, sign in at app.winred.com/profile with the email you used to donate, open the Subscriptions tab, and cancel the subscription from the three-dot menu. If you can’t get into the portal, email donations@winred.com and ask support to cancel it for you. Cancellation stops future charges only; refunds for past payments follow a separate process with tight deadlines.
Cancel Through the WinRed Portal
Go to app.winred.com/profile and enter the email address tied to your donation. Contributions are linked to that email, so if nothing appears, try any other addresses you might have used when giving.1WinRed Help Center. Reclaim Account
Once you’re in, click the Subscriptions tab. Every active recurring donation is listed there. Click the three-dot icon next to the one you want to end, choose Cancel, then confirm on the next screen by clicking Cancel Subscription. The next scheduled charge will not run.2WinRed Help Center. Edit, Pause, or Cancel Your Recurring Subscription
Can’t find the portal? Search your inbox for a message from confirmation@winred.com. Every recurring donation receipt includes a direct cancellation link.2WinRed Help Center. Edit, Pause, or Cancel Your Recurring Subscription
Cancel by Emailing Support
If the portal isn’t working or you’d rather have someone else handle it, email donations@winred.com and ask them to cancel your recurring donation.3WinRed Help Center. Requesting a Refund Include the details support uses to locate your record:
- Your full name as entered when you donated
- The email address tied to the donation
- The last four digits of the card charged
- The billing zip code
- The date and amount of the charge
These are the same fields on WinRed’s contact form.4WinRed. WinRed Donor Support If you don’t have your receipts, your bank or card statement will show the charge date and amount. Support usually replies within one to three business days.3WinRed Help Center. Requesting a Refund
Getting a Refund for Past Charges
Canceling stops future billing. It does not reverse payments that already went through. Whether you can get money back, and from whom, depends on how old the charge is.
Within 60 days of the charge, email donations@winred.com with the account details above and request a refund. WinRed processes these directly, and the money typically lands in your account within five to ten business days after processing.3WinRed Help Center. Requesting a Refund
Between 60 and 90 days, WinRed no longer holds the funds. You have to contact the specific campaign or committee that received the donation and ask them to refund it. After 90 days, refund options are significantly more limited.3WinRed Help Center. Requesting a Refund If you’ve been billed for months without noticing, you may only recover the most recent payments.
Blocking Charges Through Your Bank
If WinRed doesn’t respond, or new charges appear after you’ve canceled, your bank can block future payments. Treat this as a backstop rather than a first step, since it doesn’t formally close the subscription on WinRed’s side. The rules differ by payment type.
Debit Card or Bank Account
Federal law lets you stop a preauthorized electronic transfer by notifying your bank at least three business days before the next scheduled charge. You can do it by phone or in writing.5eCFR. 12 CFR 1005.10 – Preauthorized Transfers
If a charge posts anyway, the bank must investigate. It has 10 business days to resolve the dispute, or up to 45 days if it issues a provisional credit within the first 10.6Consumer Financial Protection Bureau. 12 CFR 1005.11 – Procedures for Resolving Errors
Credit Card
Credit card disputes run on a different clock. You have 60 days from the date the charge appears on your statement to send a written dispute to your card issuer. The issuer must acknowledge it within 30 days and resolve it within two billing cycles, capped at 90 days.7Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors Most card companies also accept disputes through their app or website, which is faster than mail.
Stop-Payment Fees and Replacing Your Card
Banks typically charge a stop-payment fee in the $25 to $35 range, though some waive it for certain account types or for recurring electronic payments. You can also ask the bank to issue a new card number, which blocks any further charges on the old one. Just remember that every other subscription or autopay tied to that card will need to be updated.
Check Whether You’ve Passed the Contribution Limit
Recurring donations can push you past federal contribution limits without your noticing. For the 2025–2026 election cycle, an individual can contribute up to $3,500 per election to a federal candidate.8Federal Election Commission. Contribution Limits for 2025-2026 Because most candidates run in both a primary and a general election, the effective ceiling is $7,000 per candidate across both.
If your donations exceeded the legal limit, the campaign’s treasurer is required to refund the excess within 60 days of receiving it.9Federal Election Commission. Remedying Excessive Contributions Received by an SSF If you think you’ve gone over and no refund has arrived, add up what you’ve given and contact the campaign.