To cancel an Age of Learning subscription, first figure out who bills you, then cancel in that place before your next renewal date. If you signed up on the ABCmouse, Adventure Academy, or ReadingIQ website, cancel inside your account settings. If you subscribed through the app on an iPhone, Android device, or Amazon device, you have to cancel through Apple, Google Play, or Amazon — Age of Learning cannot do it for you. All charges are final and non-refundable once they process, so timing matters.1ABCmouse. Cancellation and Refund Policies for ABCmouse
First, Check Who Bills You
This is the step most people skip, and it’s the one that causes cancellations to fail. Cancelling in the wrong place does nothing to stop the charges.
Open the app, go to Settings, and look under Manage My Account. If your plan details and billing information appear there, Age of Learning bills you directly. If instead you see a note referencing Apple, Google Play, or Amazon, the app store handles your billing and that’s where you need to cancel.2ABCmouse. Updating ABCmouse Billing Information You can also check your bank or credit card statement; the merchant name on the charge usually makes the source obvious.
One more thing to know before you start: ABCmouse, Adventure Academy, and ReadingIQ each have their own separate account. Cancelling one does not cancel the others.
Cancelling Directly Through Age of Learning
If the company bills you directly, use the app or the website for whichever product you subscribed to.
ABCmouse
Open the app and tap the avatar or profile icon in the upper-left corner. Tap Settings in the lower-left corner, select Manage My Account, scroll down to the Membership Details section, and tap Cancel Membership. The system walks you through several confirmation screens, including retention offers and discounted pricing. Keep tapping the cancellation option until you see a message confirming the cancellation went through.3ABCmouse. How to Cancel Your ABCmouse Subscription (Direct Billing)
Adventure Academy
Log in through the app or at adventureacademy.com, open the Parents Section, and select My Account. Tap Cancellation, then select End Membership. As with ABCmouse, expect retention offers and a discounted-price prompt before the final screen. Keep selecting End Membership until you reach the confirmation.4Adventure Academy. How do I cancel my Adventure Academy subscription?
ReadingIQ
ReadingIQ follows the same pattern. Cancel from the Parent Section of the app or website before the renewal date. Subscriptions auto-renew unless you cancel first.5ReadingIQ. Subscription Offer
Cancelling Through an App Store
If you subscribed inside the app, Age of Learning has no ability to stop the charges. You must cancel through the platform that processes your payment.
Apple (iPhone or iPad)
Open the Settings app, tap your name at the top, then tap Subscriptions. Find the Age of Learning app in the list, tap it, and tap Cancel Subscription. If there’s no cancel button and you see an expiration message in red text, the subscription is already cancelled.6Apple Support. If you want to cancel a subscription from Apple
Google Play (Android)
Open the Google Play app and go to your subscriptions page. Select the Age of Learning subscription, tap Cancel Subscription, and follow the prompts.7Google Play Help. Cancel, pause, or change a subscription on Google Play
Amazon
Sign in to your Amazon account in a web browser, go to Your Memberships and Subscriptions, find the subscription, select Manage Subscription, and then select Cancel Subscription.8Amazon. Manage Amazon Subscriptions
Free Trials and Refunds
ABCmouse offers a 30-day free trial when you sign up through the website on a monthly plan. If you don’t cancel before day 30, the trial converts automatically to a paid plan at $14.99 per month. The annual plan costs $45.00 per year and bills immediately with no trial period.9ABCmouse. How Much Does ABCmouse Cost? Subscription plan overview Once a trial converts, that first charge is non-refundable, so set a reminder a few days before the trial ends. Cancelling early doesn’t cut off access; you keep the app through the end of the trial.10ABCmouse. What Happens When Your Free Trial Ends for ABCmouse
Age of Learning’s refund policy is blunt. All subscription charges are final and non-refundable once processed, with no prorated refunds for the unused portion of a term. Gift accounts are also non-refundable and non-transferable.1ABCmouse. Cancellation and Refund Policies for ABCmouse Adventure Academy’s terms say the same.11Age of Learning. Adventure Academy Terms and Conditions
If you subscribed through Apple or Google and believe a charge was unauthorized or made in error, the app store’s own refund process is a better route than contacting Age of Learning. Apple takes refund requests at reportaproblem.apple.com; sign in, select “Request a refund,” choose a reason, and submit. Responses generally come within 24 to 48 hours.12Apple Support. Request a refund for apps or content that you bought from Apple Google Play handles refund requests through its help center, but if more than 48 hours have passed, Google directs you to contact the developer. Unauthorized charges can be reported within 120 days of the transaction.13Google Play Help. Request a refund on Google Play
What Happens After You Cancel
Cancelling stops future charges but doesn’t cut off access right away. You keep full use of the app through the end of the billing period you already paid for, and your child’s profiles, completed activities, and progress stay saved even after the subscription expires.3ABCmouse. How to Cancel Your ABCmouse Subscription (Direct Billing) Adventure Academy works the same way; access continues to the end of the current period with no further billing.4Adventure Academy. How do I cancel my Adventure Academy subscription?
Watch for a confirmation email once you cancel, and save it. If a charge shows up on your statement afterward, that email is your evidence for disputing the charge with your bank or credit card issuer.