To cancel an Anthropic subscription, use the same place you signed up: the billing settings on claude.ai if you pay Anthropic directly, the App Store if you subscribed on iPhone, or Google Play if you subscribed on Android. Claude Pro runs $20 per month or $200 per year, and Claude Max plans range from $100 to $200 per month.1Claude by Anthropic. Plans & Pricing The cancellation itself takes about two minutes once you’re in the right place, and your paid access continues until the end of the billing period you’ve already paid for.
Canceling on the Claude Website
If you signed up at claude.ai and Anthropic charges your card directly, log in and click your initials or name in the lower-left corner. Choose Settings, open the Billing section, click Cancel, and follow the confirmation prompts.2Claude Help Center. How do I cancel my paid Claude subscription The final step may briefly redirect you to Stripe, Anthropic’s payment processor. Once you confirm, a success message appears on screen.
Canceling Through the iOS App
If you subscribed on iPhone, Apple owns the billing relationship and you have to cancel through Apple. Inside the Claude app, tap your initials in the top-right corner, tap Billing, then Manage subscription, and follow the prompts.3Claude Help Center. How can I cancel my Claude Pro subscription on the Claude app for iOS
If you’ve already deleted the app, open your iPhone’s Settings, tap your name at the top, tap Subscriptions, find Claude in the list, and cancel there.4Apple Support. If you want to cancel a subscription from Apple
One thing that trips people up: the claude.ai billing page won’t show a cancel button for App Store subscriptions. If the option isn’t there, that’s why.
Canceling Through Google Play
Android subscribers who signed up through the Play Store cancel there. Open the Play Store app, tap your profile icon, go to Payments & subscriptions, then Manage subscriptions. Select Claude and cancel.5Google Play Help. Cancel, pause, or change a subscription on Google Play
Deleting the Claude app from your phone does not stop the charges. Google keeps billing you on schedule until you cancel through the Play Store or your Google account settings.
Canceling a Team Plan
Only an Owner or Primary Owner can cancel a Team subscription. The path is Organization settings, then Billing.6Claude Help Center. Cancel your organization’s Team plan subscription
If you’d rather trim costs than end the plan, you can remove individual members. Removing someone ends their access right away. If that person occupied a seat beyond the five included by default, your organization receives a prorated credit for the remainder of the billing cycle. After a Team plan is canceled, you can still add members up to the default five-seat limit until the current billing period ends.6Claude Help Center. Cancel your organization’s Team plan subscription
What Happens After You Cancel
Cancellation isn’t immediate cutoff. Paid features stay on until the end of the billing period you’ve already paid for.2Claude Help Center. How do I cancel my paid Claude subscription On the next billing date, your account drops to the free tier, which has lower usage limits and no access to the higher-priority model features that come with Pro or Max.
Your conversation history stays. Anthropic keeps your past chats available, and you can delete individual conversations whenever you want. Deleted conversations are removed from Anthropic’s backend systems within 30 days.7Anthropic Privacy Center. How long do you store my data?
If you also use the Claude API through a separate console account, canceling Pro or Max does not touch your API credit balance. Those are independent systems.
Export Your Data First
If you want a local copy of your conversations, do the export before you cancel. In Settings (click your initials in the lower-left corner), go to Privacy and click Export data. Anthropic processes the export and emails you a download link. That link expires after 24 hours, and you have to be logged in to use it.8Claude Help Center. How can I export my Claude data
Exports can only be started from the web app or Claude Desktop, not from the iOS or Android app. If a link expires before you use it, just run the export again.
Refunds
Anthropic’s general policy is that payments are non-refundable, except where the Consumer Terms of Service specifically allow it or where local law requires it.9Claude Help Center. Requesting a refund for a paid Claude plan If you think you qualify, log in and contact support; they can check eligibility and process the refund if it applies.
Annual subscribers who paid $200 upfront should note that Anthropic’s help center does not explicitly describe prorated refunds for unused months on annual Pro plans. Contact support directly if you cancel mid-year and want to know your options.
Getting Help If Something Goes Wrong
If the Cancel button is missing, your billing page looks wrong, or you can’t log in, reach Anthropic support by clicking your initials and selecting Get help, or by clicking the message icon in the lower-right corner of any Claude Help Center page. Support can process cancellations for you and check refund eligibility.10Claude Help Center. How to get support
Anthropic does not offer phone or live chat support. You’ll first interact with an AI support bot called Fin, and issues that need a person are escalated to the Product Support team, who respond by email. Have your account email and payment method details ready so support can verify your identity. On Team or Enterprise plans, if you aren’t an Owner or Admin, your organization’s account owner has to contact support on your behalf.10Claude Help Center. How to get support