To cancel a BodySpec membership, log in to your account at bodyspec.com and cancel from your account settings, email support@bodyspec.com, or call (310) 601-8184. There are no cancellation fees and no required notice period, and any unused scan credits you’ve already paid for stay in your account.1BodySpec. Refund Policy
Cancel Through Your Online Account
The quickest route is self-service. Sign in at bodyspec.com, open your account settings, and select the option to cancel your membership. BodySpec’s FAQ confirms you can cancel directly in your account, though it doesn’t walk through every screen. Wait for an on-screen or emailed confirmation before closing the page. If nothing confirms the cancellation went through, follow up by email or phone so you aren’t left guessing.
Cancel by Email or Phone
If the online option gives you trouble, email support@bodyspec.com or call (310) 601-8184 to request cancellation.1BodySpec. Refund Policy Include your full name and the email address tied to your account so the support team can locate it on the first try. No advance notice is required, but reaching out a few days before your next billing date gives you breathing room if there’s any back-and-forth.
Save the confirmation email or a screenshot either way. That record matters if a charge shows up after you believed the membership was closed.
Refunds on Recent Charges
BodySpec offers refunds on membership charges within three months of the charge date, but only if you haven’t used the scan credits from that charge. Once you redeem even one credit from a billing cycle, that cycle’s payment is no longer refundable. Refund requests go to support@bodyspec.com or (310) 601-8184.1BodySpec. Refund Policy
Your Credits After Cancellation
Unused credits don’t disappear when you cancel. BodySpec’s policy states that any existing credits you’ve accrued stay in your account, and credits never expire.2BodySpec. Pricing If you’ve banked a few scans over several months, you can cancel today and still use them on your own schedule. Credits are also transferable to friends and family, which is useful if you’d rather pass them along than hold them.
Future Billing and Your Scan Data
After cancellation is processed, BodySpec stops charging you in future billing cycles.1BodySpec. Refund Policy Check your bank or card statement at the next cycle to confirm no new charge appears. If one does, send BodySpec your cancellation confirmation and dispute the charge with your card issuer if the company doesn’t resolve it.
Past scan results sit in your BodySpec dashboard, and you get an email link to view each one after your appointment. The policy doesn’t say whether dashboard access continues indefinitely after you cancel. If keeping your scan history matters, download or screenshot your reports before you cancel.
Buying a Scan Later Without a Membership
You don’t need a membership to come back for a single scan. BodySpec sells one-time purchases at $59.95 for a baseline scan or $114.95 for a two-scan package.3BodySpec. Pricing and Memberships For reference, monthly members pay $39.95 per scan and quarterly members pay $49.95 per scan. If you only check in once or twice a year, individual scans are simpler than a recurring plan.
Switch Plans Instead of Canceling
If you still want scans occasionally, a cheaper plan may fit better than canceling outright. BodySpec offers monthly and quarterly billing, each with a one-scan or two-scan option:3BodySpec. Pricing and Memberships
- Monthly, 1 scan: $39.95 per month
- Monthly, 2 scans: $69.95 per month
- Quarterly, 1 scan: $49.95 per quarter
- Quarterly, 2 scans: $79.95 per quarter
Moving from monthly to quarterly brings your cost down to roughly $16.65 per month for a single scan, and credits never expire, so you can use them when you’re ready. BodySpec’s refund policy doesn’t describe a formal downgrade process, so you may need to cancel your current plan and sign up fresh at the lower tier.