To cancel DashPass, open the DoorDash app or go to doordash.com, tap your account icon, choose Manage DashPass, select End Subscription, pick a reason, and confirm. Do it at least 24 hours before your next scheduled payment or you’ll be charged for another cycle: $9.99 for the monthly plan or $96 for the annual.1DoorDash Help Center. How Do I Cancel My DashPass Subscription
Cancel in the DoorDash App
Open the app and tap the account icon (bottom-right on most phones, or in the top-left menu). Then:
- Tap Manage DashPass.
- Select the option to end or cancel your subscription.
- Choose a reason from the list.
- Confirm on the final screen.
Expect DoorDash to offer you a discounted rate or suggest you pause the membership before letting you reach the confirmation screen. Skip past those offers and keep going until you confirm. A confirmation email lands in the inbox tied to your account once the cancellation processes.1DoorDash Help Center. How Do I Cancel My DashPass Subscription
Cancel on the Website
Log in at doordash.com and click your account icon. The path is the same:
- Click Manage DashPass.
- Click End Subscription inside the membership dashboard.
- Pick a reason from the dropdown.
- Click the final confirmation button.
Stay on the page until you see a confirmation message or your membership status changes. The desktop view shows your next billing date clearly, which is useful if you want to confirm you’re still inside the 24-hour cutoff before you cancel.1DoorDash Help Center. How Do I Cancel My DashPass Subscription
If You Signed Up Through Apple or Google Play
When the original signup went through the App Store or Google Play, canceling inside the DoorDash app will not stop your billing. The charge is being processed by Apple or Google, and you have to cancel there.
Apple
On your iPhone, open Settings, tap your name, then tap Subscriptions. Find DashPass and tap Cancel Subscription. If there’s no cancel button, or you see an expiration message in red, the subscription is already canceled.2Apple Support. If You Want to Cancel a Subscription From Apple
Google Play
Open the Google Play app, go to your subscriptions, select DashPass, tap Cancel Subscription, and follow the prompts. Uninstalling the DoorDash app does not cancel the subscription.3Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
If Your DashPass Came With a Chase Card or Other Partner
Chase Freedom, Slate, and co-branded cardholders get a promotional period of free DashPass: six months for Freedom and Slate, twelve months for co-branded cards. When that window closes, DoorDash automatically enrolls you in a paid membership at the standard monthly rate.4DoorDash Help Center. DashPass for Chase Card Members
The cancellation itself still runs through the DoorDash app or website using the steps above. One tradeoff: if you cancel a Chase-linked DashPass, you lose eligibility for the associated Chase promotions on DoorDash. T-Mobile and Lyft also offer promotional DashPass periods, so if your membership came through one of those, check whether the promo window has ended and whether you’re already being charged the standard rate.
Free Trial vs. Paid Subscription
Timing works differently depending on which one you have. If you cancel a paid subscription, your DashPass benefits (reduced delivery fees and lower service charges on eligible orders) stay active through the end of the current billing period.5DoorDash Help Center. What Is DashPass
Cancel during a free trial and your benefits end immediately. You don’t get to use the rest of the trial period. If you want the full trial, set a reminder to cancel the day before it expires rather than canceling early.1DoorDash Help Center. How Do I Cancel My DashPass Subscription
Confirming the Cancellation Went Through
DoorDash sends a confirmation email once the cancellation processes. Inside your account settings, the subscription status will show an expiration date instead of a renewal date, which confirms no future charges are scheduled. If you don’t see the status change or don’t get the email, open Manage DashPass again to verify the cancellation actually went through.1DoorDash Help Center. How Do I Cancel My DashPass Subscription
If You Missed the Deadline and Got Charged
DoorDash’s general policy is that charges for completed billing cycles are non-refundable. If you were charged for a renewal you didn’t intend to keep, your best shot is to contact support quickly, ideally within 48 hours of the charge, and before using any DashPass benefits in the new billing period. The less you’ve used the subscription in the new cycle, the stronger your case. Support is available 24/7 at 855-431-0459 or through live chat in the DoorDash app.6DoorDash Help Center. Customer Support