To cancel your Envato Elements subscription, log in, click your name in the bottom-left corner, open “My Account,” and use the “Cancel subscription” link inside the “Manage subscription” section. The whole process takes about two minutes, your access continues until the end of the billing period you already paid for, and refunds are rare. A few details around licensing and third-party billing catch people off guard, so it’s worth reading past the click-through.
Steps to Cancel Through Envato
Sign in to Envato Elements and click your name at the bottom-left of the screen, then choose “My account.” Open “Manage subscription” and select “Cancel subscription.” A short survey appears asking why you’re leaving. It’s optional. Skip it if you’d rather not answer.1Envato Support. Cancel Your Subscription
After the survey, look for the final “Cancel My Subscription” button. That last click is the one that actually stops future billing. Close the browser before pressing it and your subscription stays active, and you’ll be charged at the next renewal. Once you confirm, a message appears on screen confirming the cancellation. Screenshot it or save the page in case you ever need to dispute a charge.
Canceling if You Signed Up Through Apple or Google
If you subscribed inside an iPhone or iPad app, Apple handles the billing, and canceling on the Envato website will not stop the charges. Open the Settings app on your device, tap your name, tap “Subscriptions,” find Envato Elements, and cancel there. The same logic applies to Android users who signed up through Google Play: cancel through the Play Store’s subscription settings, not through Envato.
Not sure which applies to you? Check the merchant name on your bank or credit card statement. If it reads “Apple” or “Google,” cancel through that platform. If it reads “Envato,” use the steps in the previous section.
Canceling a Teams Subscription
Only the team owner can cancel an Envato Teams subscription. Regular team members have no access to billing controls.2Envato Support. Team Subscription Account Management If you’re on a team and want the subscription stopped, contact whoever set the account up. The owner cancels from the same “My Account” area described above.
What Happens to Your Access
Cancellation does not switch off your access right away. You keep full use of Envato Elements through the day your next payment would have been billed.1Envato Support. Cancel Your Subscription Until that date, you can still download assets and register new project licenses normally. After it, you can no longer download new items or create new licenses.
What Happens to the Assets You Already Downloaded
This is where cancellation can turn into a copyright problem if you’re not careful. Each Envato license covers one asset used in one specific project to make what Envato calls an “End Product.” That End Product has to be bigger than the asset itself: you combined the asset with other content and applied real creative work. A template you customized for a client site qualifies. A stock photo sitting unused in a folder does not.3Envato Support. Envato Elements License
If you completed the End Product while your subscription was active, the license is perpetual and lasts for the life of the project. If your subscription lapses before you finish, the license terminates and you no longer have rights to use the asset.3Envato Support. Envato Elements License You also cannot pull an old download back out for a brand-new project after cancellation. A new project needs a new license, and a new license needs an active subscription.1Envato Support. Cancel Your Subscription
The practical takeaway: before your access ends, finish any project that relies on Envato assets. Anything already delivered stays covered. Anything half-done loses its license.
Can You Get a Refund?
Envato’s refund policy is tighter than most people expect. Because Elements delivers digital content, Envato does not generally offer refunds unless local consumer protection law requires one.4Envato Support. Envato Elements User Terms Situations that will not get you a refund include:
- Changing your mind about needing the service.
- Subscribing by mistake.
- Downloading items and then asking for a partial refund on an annual plan.
- Canceling before the end of a billing period you already paid for.
- Content you wanted being removed from the library.
EU residents have one meaningful exception: a 14-day withdrawal right. If you live in the EU and cancel within 14 days of payment without having downloaded or licensed any content, Envato will refund the payment to your original method. If you did use content during that window, Envato may deduct a proportionate amount or decline the refund.4Envato Support. Envato Elements User Terms
If you think your local consumer protection law entitles you to a refund, submit a ticket through Envato’s help center. Anything outside those statutory rights is at Envato’s discretion.5Envato Support. Can I Get a Refund on My Envato Subscriptiona>