To cancel a Good Housekeeping subscription, use one of three routes managed by Hearst: the online customer service portal, the phone line at 800-888-7788, or an email to ghkcustserv@cdsfulfillment.com.1Good Housekeeping. Customer Service The portal is the fastest and takes about two minutes. One important exception: if you signed up through Apple, Google Play, or PayPal, Hearst can’t stop those charges, and you have to cancel through the platform that’s billing you.
What to Have Ready
Your ten-digit account number pulls up your subscription instantly. It’s printed on the second line of your magazine’s mailing label, right after the letters “GHK.”2Good Housekeeping. Good Housekeeping Magazine Customer Service No label handy? The portal also accepts your email and zip code, or your name and mailing address exactly as it appears on the label.3Good Housekeeping. Good Housekeeping Magazine Customer Service Gateway
Cancel Online
Go to the Good Housekeeping customer service portal and sign in. Once you’re in, a help menu on the left lists options for changing your address, managing email notices, and canceling.4Good Housekeeping. Cancel My Subscription – Good Housekeeping Magazine Customer Service Click cancel, pick a reason when prompted, and confirm. Watch for the confirmation email and hold onto it.
Cancel by Phone, Email, or Mail
To cancel by phone, call 800-888-7788 during business hours. The automated system will route you to subscriptions. Have your account number or the email on file ready, and ask for a confirmation number before you hang up.
To cancel by email, write to ghkcustserv@cdsfulfillment.com with your account number, full name, and a clear statement that you want to cancel.1Good Housekeeping. Customer Service Email leaves a built-in paper trail, which helps if a charge is ever disputed.
Mail is the slowest route. Send a written request to Hearst’s subscription fulfillment office with your account number, the magazine title, and a sentence stating that you want to end the subscription. Expect a couple of weeks before the change registers in the system.
If You Subscribed Through Apple, Google Play, or PayPal
When a third-party platform collects payment, Hearst doesn’t control the billing and can’t stop the charges. Cancel where the money is actually leaving.
Apple (iPhone or iPad)
Open Settings, tap your name, then Subscriptions. Select Good Housekeeping and tap Cancel Subscription. If there’s no cancel button and you see an expiration message in red, the subscription is already canceled.5Apple. If You Want to Cancel a Subscription From Apple
Google Play (Android)
In the Google Play Store app, tap your profile icon, then Payments & Subscriptions, then Subscriptions. Find Good Housekeeping and follow the prompts. Access continues through the end of the current billing period.
PayPal
On the website, open Settings, click Payments, then Automatic Payments, and select the Hearst entry. In the app, tap Menu, then Subscriptions or Linked Businesses, select the merchant, tap Account, and choose Unlink.6PayPal. How To Cancel Recurring Payments in 4 Ways
GH+ Is a Separate Cancellation
Good Housekeeping’s premium digital membership, GH+, is billed independently from the print magazine. Canceling one does not cancel the other. If you’re paying for both, handle each separately.
For GH+, email ghmembership@goodhousekeeping.com or call 888-797-9927.1Good Housekeeping. Customer Service Hearst’s terms state that digital membership cancellations take effect at the end of the current billing period, with no pro-rated refund.7Hearst. Hearst Terms of Use Cancel early in a cycle and you keep access through the end of it, but you won’t get money back for unused time.
Auto-Renewal and the Continuous Service Program
Hearst enrolls many subscribers in its Continuous Service Program, which renews automatically at the end of each term. A reminder goes out roughly 60 days before your card is charged or a bill is sent. You can write “cancel” on that reminder and mail it back, or use any of the methods above.
Plenty of people miss the reminder or mistake it for junk mail. If you’ve decided you’re done, cancel now rather than waiting. You can also log into the portal and turn off Continuous Service, which switches you to traditional renewal notices that require an active opt-in each time.
Refunds and That Last Issue
For print subscriptions, Hearst’s terms say you’ll get a refund for undelivered issues, sent back to your original payment method, typically over several weeks. Digital memberships work differently: no pro-rated refund, and access runs out at the end of the paid period.7Hearst. Hearst Terms of Use
One more issue may still show up after you cancel. Magazines are printed and shipped weeks in advance, so if your cancellation lands after the printing cutoff, the next issue is already in the pipeline. Getting it doesn’t mean the cancellation failed.
If Charges Keep Coming After You Cancel
This is where things get frustrating. You canceled, you have a confirmation, and a charge hits anyway. Start by contacting Hearst customer service through any of the channels above and reference your original cancellation.
If that doesn’t resolve it, the FTC advises filing a dispute (chargeback) with your credit or debit card issuer.8Federal Trade Commission. How to Stop Subscriptions You Never Ordered Call the number on the back of your card or log into your account and explain the situation. Under the Fair Credit Billing Act, you generally have 60 days from the statement date to dispute a billing error in writing, and your issuer must investigate. Follow up any phone call with a written letter to the address your issuer designates for billing disputes.
Save everything. Screenshots of the cancellation confirmation, copies of emails, and notes on any phone call including date, time, and the representative’s name. That record is usually what decides a dispute.
The FTC’s Click-to-Cancel rule, finalized in late 2024, requires sellers to make cancellation as easy as sign-up and to stop charges immediately once you cancel.9Federal Trade Commission. Federal Trade Commission Announces Final Click-to-Cancel Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships If a publisher puts you through steps the sign-up didn’t include, you can report it to the FTC.