To cancel a Grok free trial before it converts to a paid plan, cancel through the same channel you signed up on: grok.com for a standalone SuperGrok trial, x.com for X Premium purchased on the web, the Settings app on iPhone or iPad for App Store subscriptions, or the Google Play Store on Android. Canceling in the wrong place is the single most common reason people still get charged.
First, Find Out Where You Signed Up
Grok access is sold through two separate products with separate billing systems: a standalone Grok subscription managed at grok.com, and an X Premium subscription managed through X or your phone’s app store. Each has its own cancellation path, and using one path won’t cancel a subscription that lives on another.
Check your bank or credit card statement for the billing descriptor. A charge from xAI or grok.com points to a direct signup on Grok’s website. A charge from X or x.com points to X Premium on the web. A charge from Apple or Google Play points to your phone’s app store. Once you know which one is billing you, use the matching steps below.
Cancel a Standalone Grok Subscription at Grok.com
If you signed up for a SuperGrok trial directly at grok.com, the cancellation happens there. Log into your account, open Settings, and go to the Billing section to manage or cancel the subscription.1xAI. FAQ – Grok Website / Apps SuperGrok is $30 per month once the trial ends, so missing this window is not a small oversight.2xAI. Pricing: Compare Grok Plans
If you’re on the permanently free tier and never entered a payment method, there’s nothing to cancel. Only paid trials that collected a card need action.
Cancel X Premium on the Web
If your Grok access came through an X Premium or Premium+ subscription bought on x.com, cancel inside X’s web interface. Log in at x.com, open Settings, find the Premium or subscription section, and choose the option to cancel. Menu labels shift as X redesigns its interface, but the subscription page shows your next billing date and current tier.
After you confirm the cancellation, the page should update to show an expiration date instead of a renewal date. That change is your proof it went through. X Premium subscriptions are non-refundable unless required by law, so canceling before the trial converts is the only reliable way to keep the charge from posting.3X Help Center. X Premium FAQ
Cancel Through iOS
App Store subscriptions can’t be canceled from inside X or Grok. Apple owns the billing, so you cancel through Apple. Open the Settings app, tap your name at the top, tap Subscriptions, find the Grok or X entry, and tap Cancel Subscription.4Apple Support. If You Want to Cancel a Subscription From Apple
If there’s no Cancel button and you see a red expiration message, the subscription is already canceled.4Apple Support. If You Want to Cancel a Subscription From Apple One detail worth respecting: Apple asks you to cancel at least 24 hours before the trial ends. Wait until the last day and the charge may already be queued.
Cancel Through Android
Google Play works the same way as Apple. Canceling inside the Grok or X app won’t stop Google from billing you. Open the Google Play Store, go to your subscriptions, select the Grok or X subscription, and tap Cancel Subscription.5Google Help. Cancel, Pause, or Change a Subscription on Google Play Work through the confirmation prompts to finish.
Uninstalling the app does not cancel the subscription.5Google Help. Cancel, Pause, or Change a Subscription on Google Play Delete Grok from your phone and Google will keep charging on schedule. The subscription lives in your Google account, not the app.
What Happens After You Cancel
Cancellation doesn’t cut off access right away. You keep the paid features until the trial or billing period ends. Your subscription status should switch from showing a renewal date to showing an expiration date. Once that date passes, standalone Grok users drop to the free tier and X Premium users lose Premium features.
Save a screenshot of the confirmation screen, and hold onto any confirmation email. If a charge shows up after you canceled, that record turns a billing dispute into a short conversation instead of a long one.
If You Were Already Charged
Refund options depend on where the trial converted.
- Web subscriptions through grok.com or x.com: X Premium is non-refundable unless required by law, and there’s no specific carve-out for missed trial deadlines. Canceling now stops the next charge, but recovering the first payment through X is unlikely.3X Help Center. X Premium FAQ
- Google Play: A refund may be available if you request one within 48 hours of the charge. After 48 hours, Google refers you to the app developer, who handles refunds under their own policies.6Google Help. Apps, Games, and In-App Purchases (Including Subscriptions) Refund Policies
- Apple App Store: Go to reportaproblem.apple.com, sign in, choose “Request a refund,” pick a reason, and submit. Apple typically responds within 24 to 48 hours.7Apple Support. Request a Refund for Apps or Content That You Bought From Apple
If those routes don’t work and you believe the charge was unauthorized, your credit card issuer can start a chargeback. The Fair Credit Billing Act lets you dispute billing errors on credit card accounts; the charge generally needs to exceed $50, and you typically must notify the issuer in writing within 60 days.