To cancel a Mystery Tackle Box subscription, sign in at mysterytacklebox.com, open your dashboard, click “Manage this subscription,” and then click “Cancel subscription.” You have until the last day of the month to cancel before your next box is billed. If you can’t get into your account, email support@mysterytacklebox.com with your name, account email, and order number.1Mystery Tackle Box Help Center. How Do I Cancel My Subscription
Cancel Through Your Account
Sign in with the email and password you used to subscribe. From the dashboard, click “Manage this subscription,” then “Cancel subscription.”1Mystery Tackle Box Help Center. How Do I Cancel My Subscription
The site then runs you through a short exit survey asking why you’re leaving. You may need to pick a reason, such as price or frequency, before it lets you move forward. Keep clicking through every screen until you reach a final confirmation. If you close the browser partway, the subscription stays active and you’ll be billed again.
Cancel by Email
If you can’t log in, email support@mysterytacklebox.com. Include your name, the email address tied to your account, and your order number so support can find your subscription.2Mystery Tackle Box. Purchase Options and Cancellation Policy There’s no customer service phone number listed on the company’s contact page, so the website and email are your only two routes.
The Billing Deadline
Cancel on or before the last day of the month and you won’t be charged again. Cancel after the month rolls over and the next box is billed.1Mystery Tackle Box Help Center. How Do I Cancel My Subscription
Catch Co, which runs Mystery Tackle Box, states that you are responsible for knowing your rebill date and making changes before it hits. Once a charge processes, it’s final. The company does not offer refunds on subscription boxes except at its own discretion.2Mystery Tackle Box. Purchase Options and Cancellation Policy
If You’re on a 3, 6, or 12-Month Plan
Canceling a prepaid multi-month plan stops the subscription from renewing at the end of the term. It does not stop the remaining boxes from shipping. You’ll still receive every box you already paid for, sent monthly until the plan is fulfilled.1Mystery Tackle Box Help Center. How Do I Cancel My Subscription
There are no pro-rated refunds for the unused months. All subscription sales are final under the company’s policy, and refunds for unshipped boxes are entirely at Catch Co’s discretion.2Mystery Tackle Box. Purchase Options and Cancellation Policy Cancel after the second box on a 12-month plan and you’ll receive the other ten with no money back.
Consider Pausing Instead
If the boxes are stacking up or you’re heading into an off-season, you can pause shipments for up to six months without ending the subscription. Sign in, scroll to the bottom of your subscription details, and click “Pause Shipping.”3Mystery Tackle Box Help Center. Can I Pause My Subscription
You can still update your address and payment information while paused. Billing resumes automatically when the pause period ends, so set a reminder if you want to cancel before shipments restart.
Confirm the Cancellation Worked
Check two things once you finish. Look for a confirmation email stating your subscription is no longer active. That email is different from the promotional messages the company may send afterward trying to win you back with a discount.
Then log back in and look at your subscription status. It should read as canceled with no upcoming billing date. If a future charge date is still showing, the cancellation didn’t finish and you need to repeat the steps or email support@mysterytacklebox.com. Save the confirmation email. If a charge hits your card after you canceled, that email is your evidence when you dispute the transaction with your bank.
Your Rights If the Company Makes It Hard
The Restore Online Shoppers’ Confidence Act requires any company selling through an online subscription to clearly disclose billing terms, get your informed consent before charging, and give you a simple way to stop recurring charges.4Office of the Law Revision Counsel. 15 USC 8403 – Negative Option Marketing on the Internet
The FTC has also finalized a “click-to-cancel” rule requiring sellers to make canceling as easy as signing up. A company cannot bury the cancel button behind unnecessary steps or force you to call a phone number when you signed up online.5Federal Trade Commission. Federal Trade Commission Announces Final Click-to-Cancel Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships If a company makes cancellation unreasonably difficult, you can file a complaint at ftc.gov.