To cancel a FeetFinder subscription, go to Segpay’s consumer portal at cs.segpay.com, look up your transaction, and click the cancellation button.1Segpay. Segpay Consumer Portal The charge on your bank statement reads “SEGPAY.COM*FeetFinder” because Segpay handles the billing, which is why cancellation runs through Segpay rather than FeetFinder itself.2FeetFinder. How to Sell Feet Pics Without Getting Scammed 2026 Guide The whole thing takes about five minutes if you have your details on hand.
What to Have Ready
The portal needs at least two of three identifiers to locate your subscription: the credit or debit card you used, your purchase ID, or the email address you signed up with.1Segpay. Segpay Consumer Portal Your purchase ID was in the confirmation email Segpay sent right after your original transaction. If you can’t find that email, card number plus signup email will do.
Your banking app shows a masked version of the card, and the first six and last four digits are all Segpay needs. If you paid with a virtual or privacy card, you’ll need the virtual number that was active at the time of purchase, not the underlying card. If that number is gone, skip the portal and call Segpay support instead.
Cancel Through the Segpay Portal
Open cs.segpay.com, enter your two identifiers, and run the lookup. When your subscription appears, you’ll see its status and next billing date. Click the Cancel Membership icon next to the FeetFinder line, then confirm with Cancel My Subscription.3Segpay. Post-Cancellation Offers
Segpay may show a retention offer or a discounted rate before it processes the cancellation. Click No Thanks, Just Cancel. A second offer may follow. Keep declining until you reach the confirmation screen. The portal generates a timestamped confirmation once cancellation goes through. Screenshot it or save the page.
If the Portal Doesn’t Work, Contact Segpay Support
If the portal can’t find your transaction or something glitches, Segpay’s support team is available around the clock:
- U.S. phone: 1-866-450-4000
- International phone: +1-954-414-1610
- Email: help@segpay.com
Live chat is available from the portal page as well.1Segpay. Segpay Consumer Portal Tell the agent you want to cancel your FeetFinder subscription, give your identifiers, and ask for a confirmation or ticket number before you end the call. If you email, put “Cancellation Request” in the subject line so it routes correctly.4Segpay. How to Cancel Your Secure Segpay Payment Account
Segpay’s terms state that it acts as a payment processor for third-party sites and isn’t responsible for customer service related to what you bought.5Segpay. Segpay Consumer Terms of Service Agreement In practice, Segpay agents do cancel recurring billing. If they can’t resolve something on their end, the issue may need to go through FeetFinder.
Deleting Your FeetFinder Account Is Not the Same as Canceling
You can also go through FeetFinder directly. Log in, open the Profile tab, and use the Delete button to remove your account.6FeetFinder. Frequently Asked Questions FeetFinder’s support email is hello@feetfinder.com.
Deleting the FeetFinder profile removes your account from the platform, but Segpay billing can continue unless you cancel it separately. Cancel the recurring charge through Segpay first, then delete the FeetFinder account if you also want the profile gone.
Stop the Charge Through Your Bank
If neither the portal nor Segpay support resolves the charge, your bank can stop it. Federal law lets you halt any preauthorized electronic fund transfer by notifying your bank or credit union at least three business days before the next scheduled charge.7Office of the Law Revision Counsel. 15 USC 1693e – Preauthorized Transfers If you call rather than write, the bank can require written confirmation within 14 days. Tell customer service you want a stop payment order on recurring charges from Segpay.
Banks typically charge a fee for stop payment orders, generally in the $15 to $35 range, and you absorb that cost. Treat this as a last resort. The Segpay portal is free and faster.
Verify the Cancellation and Watch Your Statements
Look for a confirmation email from Segpay after you cancel. That email is your proof the recurring charge is dead. If nothing arrives within a few hours, return to cs.segpay.com, look up the transaction again, and check that the status reads canceled.1Segpay. Segpay Consumer Portal Give it 24 hours if the status hasn’t updated right away.
Watch your bank statement through the next billing cycle. If a charge lands after your confirmed cancellation date, you have solid grounds for a chargeback. Contact your bank’s dispute department and provide the cancellation confirmation you saved. Save chargebacks for genuine post-cancellation charges, though. Filing one on a legitimate charge you forgot about can create problems and may get your account flagged by payment processors.