To cancel your Simmer Eats subscription, log into your account and complete the cancellation form at simmereats.com/client/cancel-subscription before 1 PM on Tuesday, which is the weekly billing cut-off. Miss that window and your next box is locked in, charged, and on its way.1Simmer Eats. What if I miss the Tuesday 1pm cut-off?
The Tuesday 1 PM Deadline
Every change to your subscription, whether canceling, pausing, or skipping, has to happen before 1 PM on Tuesday. That’s when Simmer Eats locks the next order and charges your card. After that point, the box is confirmed and the company will not cancel or edit it.1Simmer Eats. What if I miss the Tuesday 1pm cut-off? The deadline applies to the delivery for the following week, so you are always working at least a week ahead.2SimmerEats. SimmerEats Terms and Conditions
If you’re thinking about canceling, set a reminder for Tuesday morning. Trying to sort it out Tuesday afternoon is too late.
How to Cancel Online
Simmer Eats points subscribers to a dedicated cancellation page at simmereats.com/client/cancel-subscription. You can also get there by logging into your account and following the cancellation steps from your account area.3Simmer Eats. How do I cancel my subscription? You’ll need the email address and password on your Simmer Eats profile. Forgotten password? Use the reset link on the login page.
The site walks you through confirmation steps. Expect at least one screen asking you to confirm you really want to cancel, and possibly a short survey about why you’re leaving. Work through each prompt until you see a clear confirmation that your subscription has been deactivated. From that point, Simmer Eats loses authorization to charge you going forward. Any charge already submitted before they could reasonably act on your notice still stands.2SimmerEats. SimmerEats Terms and Conditions
Simmer Eats does not charge a fee for canceling. Deactivation is free under the terms. But any order already locked in before you canceled will still be charged and delivered, and because the meals are perishable, the company does not offer refunds for a box you simply changed your mind about.2SimmerEats. SimmerEats Terms and Conditions
If You Haven’t Received Your First Box Yet
The self-service tool does not work for canceling your first box. You have to email customer support at support@simmereats.com before 1 PM on the Tuesday before your delivery date.2SimmerEats. SimmerEats Terms and Conditions4Simmer. Contact Us There is no phone number on the contact page, so email is your only channel. Reach out early in the week so support has time to process the request before the cut-off.
Skip a Week Instead of Canceling
If you’re not ready to cancel outright but need a break for a holiday, a busy week, or a tight budget, skipping a delivery keeps your subscription active without charging you. No meals, no payment for the weeks you skip.5Simmer Eats. How can I skip a delivery? To do it:
- Log in to your Simmer account.
- Open “My Deliveries” from the navigation menu.
- Select the week you want to skip.
- Tap “Skip This Week” and confirm.
The same Tuesday 1 PM deadline applies. You can always cancel fully later if you decide the service isn’t for you.
Simmer Eats also mentions a pause option in its terms, but doesn’t spell out how pausing differs from skipping in its help center.2SimmerEats. SimmerEats Terms and Conditions For an extended break rather than individual skipped weeks, email support@simmereats.com to confirm how it works.
Confirm the Cancellation Stuck
Once you’ve finished the cancellation steps, check your account dashboard. It should show an inactive status for the upcoming cycle. Take a screenshot of that confirmation screen. If Simmer Eats sends a confirmation email, save that too. These records matter if a billing issue comes up later.
Weekly billing happens on Tuesdays around 1 PM, so that’s the transaction to watch for on your bank statement.6Simmer Eats. When will I get charged for my order? Check for at least two billing cycles to confirm nothing further comes through.
If You’re Charged After Canceling
If your dashboard showed inactive and you were still charged, start by emailing support@simmereats.com with your cancellation confirmation and a screenshot of the inactive account status. Give them a reasonable window to respond.
If the company doesn’t resolve it, contact your bank or card issuer to dispute the charge. Most card issuers let you challenge an unauthorized or incorrect charge in writing, and you typically need to act within 60 days of the statement showing it. Send the issuer your cancellation confirmation, your screenshots, and any correspondence with Simmer Eats. The issuer generally has to acknowledge your complaint within 30 days and resolve it within 90. Timestamped proof of cancellation is what makes a dispute go smoothly instead of dragging on.