To cancel a SpoiledChild subscription, log in at spoiledchild.com, open the subscription management page, and click Cancel Auto-Refill on each product you want to stop. You have to do this at least 24 hours before the next shipment, or that order still ships and your card still gets charged. If what you have is a Try Before You Buy trial rather than an auto-refill, the way to avoid the charge is to return the product, not click cancel.
Signing Into Your Account
SpoiledChild doesn’t use a password by default. Enter the email address you used at checkout and the site sends you a one-click login link.1SpoiledChild. My Account If you’d rather set a password, choose “Sign in with password instead” on the login page.
If you no longer have access to the email address on the account, there is no self-serve way in. You’ll need to contact customer support before you can reach the cancellation page.
Canceling the Auto-Refill
Once you’re signed in, open the subscription management page. Each product you’re subscribed to is listed separately, so if you have more than one on auto-refill, each has to be cancelled on its own.
- Click into the product you want to stop.
- Click Cancel Auto-Refill.
- Work through every screen. SpoiledChild will offer discounts, schedule changes, and other retention prompts. Decline each one and keep going.
- Wait for the confirmation email that names the product whose auto-refill has been cancelled.2SpoiledChild. Auto-Refill Subscriptions
Don’t quit halfway. The discount offers in the middle of the flow are not cancellation confirmations, and closing the tab before you reach the end usually leaves the subscription active.
The 24-Hour Cutoff
Cancellation has to happen at least 24 hours before your next order ships. Cancel inside that window and the pending shipment still goes out, and you’ll be charged for it.3SpoiledChild. Terms and Conditions Your account page shows the next shipment date, so check that first. If it’s close, cancel now rather than later in the day.
If You’re on a Try Before You Buy Trial
Try Before You Buy is not an auto-refill subscription and clicking “cancel” won’t stop the charge. SpoiledChild ships a full-size product, charges only shipping upfront, and then charges the full retail price to your card if you don’t return the product within 30 days of delivery.4SpoiledChild. Terms and Conditions
To return it, go to spoiledchild.com/return, enter your order number and email, pick the item, and print the prepaid label. The label is free.5SpoiledChild. Try Before You Buy Repack the product in its original packaging with the packing slip inside and drop it with the specified carrier. Only one return label is issued per order, so multiple trial items from the same order have to go back in one box.4SpoiledChild. Terms and Conditions
If the 30-day window has already passed and you’ve been charged, you still have 60 days from your original order date to return the product for a refund of the product price. Shipping isn’t refundable in either case.4SpoiledChild. Terms and Conditions
Confirming It Actually Worked
The confirmation email is your record. It should land within minutes of finishing the flow and will name the specific product that was cancelled.2SpoiledChild. Auto-Refill Subscriptions If nothing arrives, check spam, then log back in and see whether the subscription still shows as active. No email usually means the cancellation didn’t complete.
When you do get the email, sign back in and confirm the status has changed on the account page. Screenshot both the email and the account page. If a charge shows up later, disputing it without proof is much harder.
When the Online Flow Doesn’t Work
SpoiledChild handles support by email, not phone. If the cancellation page isn’t cooperating or you can’t get into your account, write to customerservice@spoiledchild.com or use the form at spoiledchild.com/contact. Include your full name, the email on the account, your order number if you have one, and a plain statement that you want to cancel. The company aims to respond within 24 hours.
The FTC’s amended Negative Option Rule requires companies to make cancellation at least as easy as sign-up. If you signed up online, the company has to let you cancel online without forcing you into a phone call or other extra steps.6Federal Trade Commission. Click to Cancel: The FTC’s Amended Negative Option Rule and What It Means for Your Business The rule also bars companies from making the cancellation path more burdensome than signup was.7Federal Trade Commission. 16 CFR Part 425 – Rule Concerning Recurring Subscriptions and Other Negative Option Programs
Disputing a Charge That Hits After You Cancel
If a charge appears after a documented cancellation, the Fair Credit Billing Act lets you dispute it through your card issuer. You have 60 days from the date the charge shows on your statement to send a written dispute to the billing inquiries address on the card issuer’s site or statement. Include your name, account number, the date and amount of the charge, and why you believe it’s an error, and attach the cancellation screenshots.8Federal Trade Commission. Fair Credit Billing Act
Calling the bank’s dispute line often works for a clean case, but only the written letter triggers the FCBA’s formal protections. If you’ve got proof the subscription was cancelled and the company charged you anyway, take the extra few minutes to send it in writing.