To submit an ASU transcript request, log in to My ASU at my.asu.edu, open Grades & Transcripts in the My Classes box, and select Transcripts & Test Scores. Official copies are $15 each and paid online by card; unofficial copies are free through the same menu. If you can’t use the portal, ASU also accepts a signed paper form by mail or in person at any registrar office.1Arizona State University. ASU Transcripts
Ordering Online Through My ASU
Sign in to My ASU, click Grades & Transcripts in the My Classes box, then choose Transcripts & Test Scores and pick the type of transcript you want.2Arizona State University. How Do I Request a Transcript Using My ASU? Have your ten-digit ASU ID ready before you start; it was assigned when you first enrolled.3Arizona State University. Your ASU IDs The form also asks for your full legal name and any former names, date of birth, and the semesters you first and last attended.4Arizona State University. Arizona State University Request for Official Transcript
Confirm the recipient’s mailing address or email before you submit. A wrong address means paying for another copy.
ASU routes online orders through Parchment, its transcript fulfillment service. Current students signing in through My ASU are handed off automatically and may be asked to enter their MyASU email address during the transition. Former students and alumni use the same My ASU login path to reach Parchment.5Parchment. Arizona State University-Tempe
Free Unofficial Transcripts
If the transcript is for personal reference, an advisor meeting, or an employer that doesn’t need the university seal, order an unofficial copy instead. It’s free.1Arizona State University. ASU Transcripts The path is the same: Grades & Transcripts, then Transcripts & Test Scores, then the unofficial option. Turn off your browser’s pop-up blocker if the document doesn’t open.
One exception: Thunderbird School of Global Management records aren’t available as unofficial transcripts online. Ordering instructions for Thunderbird are posted separately on the ASU students site.2Arizona State University. How Do I Request a Transcript Using My ASU?
Mail and In-Person Requests
If the online system won’t work for you, download the paper request form, fill it out, and mail it with your payment to:
Outgoing Transcripts
University Registrar Services
Arizona State University
P.O. Box 870312
Tempe, AZ 85287-03121Arizona State University. ASU Transcripts
Your signature is required on every mailed or in-person request. Under FERPA, the university needs the student’s written authorization before it can release educational records, and it won’t act on requests from third parties without that signed consent.6Arizona State University. Ordering Official Transcripts – Student Services Manual
Walk-in requests are accepted at any campus registrar office, including the Student Services Building in Tempe, the University Center Building in Downtown Phoenix, and offices at Polytechnic, West Valley, and the California Center. Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with a closure from 8:00 to 9:00 a.m. on the first Wednesday of each month.7Arizona State University. Contact University Registrar Services
Cost, Payment, and Delivery Time
Every official transcript costs $15, and there’s no discount for ordering more than one at a time.8Arizona State University. Transcripts – Admission Online orders take credit or debit card at checkout. For paper requests, include payment information with the form.
ASU sends orders out within one to two business days, though processing slows around finals.4Arizona State University. Arizona State University Request for Official Transcript Electronic transcripts often arrive the same day the registrar approves the order. Paper transcripts by regular mail take longer, depending on where they’re headed. FedEx expedited shipping is available for paper transcripts at an added cost shown during Parchment checkout.1Arizona State University. ASU Transcripts If a deadline is close, choose electronic delivery.
You can track an order by signing back in through My ASU and returning to the transcript ordering account. Status updates appear as the document moves through processing, printing, and delivery.
Clearing a Hold That Blocks Your Request
An unpaid balance or other hold on your record can stop a transcript order from going through. In My ASU, check the Priority Tasks box on the right side of the screen. Any active holds are listed there with the department that placed them.9Arizona State University. Transcript FAQs
Financial holds are the most common cause. Contact Student Business Services to pay the balance or set up a plan. Disciplinary holds go through the Office of Student Rights and Responsibilities. Department-specific holds, such as an advising requirement, name the office to contact in the hold description.1Arizona State University. ASU Transcripts
A federal rule that took effect in July 2024 limits colleges’ ability to withhold transcripts over courses paid with federal financial aid, including federal loans, grants, and work-study. If a school is still holding your transcript over a federally funded balance, you can file a complaint with the Consumer Financial Protection Bureau.
Transcripts for Use Outside the U.S.
ASU does not issue apostilles. The registrar can notarize a transcript, but the apostille itself comes from the state. Email registrar@asu.edu with your name, ASU ID, and specific notarization instructions to request the notarized copy.10Arizona State University. Apostille
Once you have it, take the notarized transcript to the Arizona Secretary of State for apostille certification. The fee is $3 per document. Walk-in expedited service adds $25 and is capped at six documents per visit. For Puerto Rico or a U.S. territory, you’ll also need a notarial capacity certificate at $18.11Arizona Secretary of State. Authentication