The IPFS AutoPay enrollment form is completed entirely online through the Imperial PFS eSign portal: you pick a payment method (ACH bank withdrawal or credit card), enter your account details, agree to the AutoPay terms, and submit. There is no paper form to print or mail. Enrollment usually happens in the same session in which you electronically sign a new premium finance agreement, but your agent can also send the consent form to you separately by email.
The Two Ways Enrollment Starts
Most people enroll at the same time they sign a new premium finance agreement. After your agent submits the agreement, you receive a link to review and sign the finance terms, and the AutoPay options appear as part of that same workflow. You choose a payment method, enter your banking or card information, agree to the terms, and submit everything in one session.1Imperial PFS. Quick Guide Consent to AutoPay
The alternative is agent-initiated enrollment. Your agent starts the AutoPay setup from inside the IPFS system, and IPFS emails you a standalone consent form. You click the link, review the authorization, choose ACH or credit card, and complete the form yourself.2IPFS. AutoPay3Imperial PFS. Insured Quick Guide – eSign AutoPay Only
One timing rule catches people off guard: if your next installment is due within four business days, the system will not let a new AutoPay enrollment be initiated on that account. You will have to make that upcoming payment manually and enroll afterward.4Imperial PFS. Initiate AutoPay ACH Enrollment
Filling Out ACH (Bank Account) Details
If you are paying your down payment by ACH, the form asks whether you want to use the same bank account for AutoPay. Select “Yes” and your account details carry forward automatically. Select “No” and you can enter a different bank account for the recurring withdrawals.
You will need two numbers from your checking or savings account:
- The nine-digit ABA routing number
- Your account number
Once the details are entered, click “Submit Down Payment and Setup AutoPay” to finalize both transactions at once.2IPFS. AutoPay Check the numbers twice before submitting. A single transposed digit causes the withdrawal to fail, and a failed pull typically means a returned-payment fee on top of a missed due date.
Filling Out Credit Card Details
To enroll with a credit card, choose AutoPay – Credit Card and provide:
- Card number, expiration date, and CVV
- Billing address
- An email address for receipts
Review the total, then authorize and confirm the purchase. On your credit card statement, AutoPay charges appear as “IPFS Ins Pmt,” and a separate technology fee from the payment processor may show up as a line item labeled “PNP-ANDDONE TECH FEE.”2IPFS. AutoPay
If you are enrolling through the standalone consent form emailed by IPFS rather than the eSign workflow, the sequence is the same: pick ACH or Credit Card, agree to the terms and conditions, enter your payment information, and submit.3Imperial PFS. Insured Quick Guide – eSign AutoPay Only
The AutoPay Renewal Checkbox
During enrollment the form asks whether you want to opt into AutoPay Renewal.3Imperial PFS. Insured Quick Guide – eSign AutoPay Only For policies with terms of 12 months or longer, checking this box carries your AutoPay authorization forward when a new premium finance agreement is issued at renewal, so recurring withdrawals continue without a gap. Leave it unchecked if you would rather look at your payment method again each year and enroll fresh when the new agreement is issued.
Confirming Your Enrollment Is Active
Submitting the form does not switch AutoPay on immediately. You can watch progress in the AutoPay Method column of your account view:
- Initiated: IPFS sent the consent form and you have not completed it yet.
- Pending ACH: You consented and entered your details, and enrollment is still processing.
- ACH: AutoPay is fully active and the next scheduled payment will pull automatically.
The status moves from Initiated to ACH (or the credit card equivalent) once IPFS validates your payment details.4Imperial PFS. Initiate AutoPay ACH Enrollment If a payment is due while your enrollment still shows Pending, pay it manually. You remain responsible for every installment until the status confirms AutoPay is live.
Changing Your Details or Turning AutoPay Off Later
To update the bank account funding your withdrawals after AutoPay is already active, log into ipfs.com and open Account Status. Under AutoPay Method, click your current method, then choose “Change AutoPay to Different Bank Account” and enter the new routing and account numbers.5Imperial PFS. Insured Quick Guide – Remove/Edit AutoPay Make the change well before your next due date so a withdrawal does not hit an account you have already closed.
To stop AutoPay entirely, go to Account Status and use the option to remove your enrollment.5Imperial PFS. Insured Quick Guide – Remove/Edit AutoPay To stop just one upcoming withdrawal rather than cancel the arrangement, the IPFS payment portal has a Revoke button on each payment receipt that stays available until the payment posts.6IPFS. Payment FAQ Turning off AutoPay does not cancel your premium finance agreement; the remaining installments are still owed, just no longer automatic.
What a Failed Withdrawal Costs
If a scheduled AutoPay pull is returned for insufficient funds, a closed account, or bad details, the immediate result is a returned-payment fee from IPFS, and your bank may add its own NSF fee. The installment still needs to be paid, and if it is not resolved promptly, the premium finance company can begin the process to cancel your underlying insurance policy. Watching the account around each due date and keeping enough funds available is the simplest way to avoid all of it.
Getting Help With the Form
For questions about enrollment, payment status, or your account balance, IPFS Customer Care can be reached at 866-412-2563.7IPFS. IPFS Locations The locations page on ipfs.com lists phone and fax numbers for each regional branch. Your insurance agent can also resolve most enrollment problems from the agent side of the portal, which is often the fastest route if a step is not working as expected.