You apply for a job at Macy’s online through the company’s careers portal at macysjobs.com, which routes you into an Oracle-based application system. You search listings, create a candidate profile, complete the application fields, and finish a short behavioral assessment. Most retail and warehouse applicants wrap it up in under 30 minutes if their information is ready.
Where to Search and Apply
The careers site lets you filter openings by keyword, city, state, or postal code, and by department along the top of the page. Stores positions make up the bulk of listings, with other categories covering supply chain, merchandising, marketing, digital, human resources, technology, legal, finance, and communications.1Macy’s Careers. Macy’s Careers
Click a listing to see the job description, location, pay range, and whether the role is full-time, part-time, or seasonal. Hit “Apply Now” to start. One candidate profile covers multiple applications, so you only enter your core information once.
What to Have Ready Before You Start
Pulling these details together first keeps you from submitting a half-finished application:
- Work history: previous employers’ names and addresses, your titles, dates of employment, and supervisor names or contact numbers. The form asks for a chronological employment history, and gaps invite questions.
- Education: schools attended and any degrees or certifications earned.
- Availability: the specific days and hours you can work each week. Hiring managers use this to decide whether you fit the store’s shift needs, so be accurate.
- Resume and cover letter: optional for most store and warehouse roles. You can upload one or bring a printed copy to an in-person interview.2Macy’s Careers. FAQs – Macy’s Careers
- References: names and contact details for people who can speak to your work ethic and reliability.
You do not need your Social Security number to fill out the application itself. Employers collect it later for background checks (where applicable) and for the I-9 employment eligibility verification that federal law requires after hiring.3U.S. Citizenship and Immigration Services. Handbook for Employers M-274 – 1.0 Why Employers Must Verify Employment Authorization and Identity of New Employees
Filling Out the Application
Start by creating a candidate profile with a valid email address and password. Use an inbox you actually check, because status updates and interview invitations arrive there.
Once the profile is active, the portal walks you through screens for contact information, work experience, education, and availability. Most fields are dropdowns or short text boxes, and the system auto-saves as you move forward, so closing the browser by accident will not wipe your progress. A progress bar at the top shows how many sections remain.
At the end, you sign electronically to certify that everything you entered is truthful. False information about your work history, availability, or anything else can disqualify you on the spot or lead to termination if it surfaces after hiring.
The Pre-Employment Assessment
Most Macy’s positions route you from the application straight into a behavioral assessment built into the portal. It is not a knowledge test. You see workplace scenarios — a frustrated customer, a scheduling conflict, a busy sales floor — and pick the response that best matches how you would actually handle the situation. The questions probe customer service instincts, teamwork, and problem-solving.
Plan on 20 to 30 minutes and finish it in one sitting. Leaving it incomplete typically keeps your application from reaching a hiring manager. Answer honestly instead of guessing at the “right” response; the questions are designed to flag inconsistencies, and overthinking tends to work against you.
Assessment results generally stay valid for around six months, so applying for another Macy’s role in that window may not require retaking it. If a disability makes the assessment hard to complete, you can request a reasonable accommodation. The Americans with Disabilities Act requires employers to provide equal opportunity during the application process, including changes to tests or testing environments.4U.S. Department of Labor. Accommodations
After You Submit
A confirmation screen appears after you review the summary and click submit, and a confirmation email follows at the address tied to your profile.2Macy’s Careers. FAQs – Macy’s Careers If nothing arrives within 72 hours, check your spam folder.
Log back in anytime and open “Manage Profile” to see your submissions under “My Applications.” Response times vary. Some applicants hear back within days, others wait a week or longer. For questions about a specific application’s status, email macysJOBS@macys.com.2Macy’s Careers. FAQs – Macy’s Careers
If a hiring manager is interested, the next step is usually an interview — either in person at the store or online, depending on the role and location. Onboarding for new hires takes a few days and includes I-9 verification, any required background screening, and orientation.
Seasonal and Holiday Hiring
Macy’s expands hiring each fall for the holiday season, adding tens of thousands of seasonal positions across stores and distribution centers. The portal is the same, but the process is streamlined. In recent holiday pushes, Macy’s advertised that most applicants could finish the application in about five minutes and that offers went out within 48 hours.5Macy’s, Inc. Macy’s, Inc. Gears Up to Hire for More Than 31,500 Seasonal Positions
Macy’s also holds nationwide in-person hiring events at stores and supply chain sites during the fall, with on-the-spot interviews. Events are posted on the careers site. Seasonal employees get hourly pay, weekly paychecks, and employee discounts at Macy’s and Bloomingdale’s.
Lock in your availability before you start the seasonal application and be realistic about the hours you can commit. Holiday retail schedules are demanding, and managers prioritize candidates with open availability through Black Friday and Christmas.
Background Checks and Drug Screening
Not every Macy’s role includes a background check. General retail sales associate positions often skip it, while asset protection, fine jewelry, fulfillment, and some supervisory roles are more likely to include one. If a check is run, federal law requires Macy’s to notify you and get your written consent first.6Federal Trade Commission. Employer Background Checks and Your Rights They may ask for your Social Security number at that stage to run the screening.
Drug testing policies vary by position and location. Warehouse and supply chain roles are more likely to involve a drug screening than sales floor positions. These policies shift over time and differ by region, so plan for the possibility whichever role you apply for.