The OurFamilyWizard fee waiver gives qualifying parents a free one-year Essentials subscription, which covers scheduling, messaging, expense tracking, and unlimited calling minutes. If a court order requires recorded or transcribed calls, those features come at no extra cost.1OurFamilyWizard. Fee Waiver Program Compared with the standard Essentials plan at roughly $150 per year, the waiver is a meaningful savings.2OurFamilyWizard. Plans and Pricing You apply yourself, and you only need to meet one of three eligibility paths.
Who Qualifies
There are three separate ways to qualify, and meeting any one is enough.1OurFamilyWizard. Fee Waiver Program
- You currently receive government benefits in your own name through SNAP, TANF, Tribal TANF, WIC, LIHEAP, SSI, Medicaid, or the National School Lunch Program. A household member’s enrollment does not count.3OurFamilyWizard. What Are the Steps to Complete an OurFamilyWizard Fee Waiver Application in the US
- A court has formally recognized your inability to pay, typically through an in forma pauperis order issued within the past 12 months.
- You receive legal services at no charge through a pro bono attorney, legal aid organization, or other qualified professional.
Documents to Have Ready
Pull your supporting document together before you open the application, because the date windows are strict.
- For government benefits: a verification letter or enrollment confirmation from the issuing agency, dated within the past 90 days. Benefits cards alone are not accepted.4OurFamilyWizard. OurFamilyWizard Fee Waiver Form
- For indigence or in forma pauperis: a court document confirming your status, dated within the past 12 months.3OurFamilyWizard. What Are the Steps to Complete an OurFamilyWizard Fee Waiver Application in the US
- For free legal representation: a signed letter from your attorney or qualified professional on their letterhead, dated within the past 12 months.3OurFamilyWizard. What Are the Steps to Complete an OurFamilyWizard Fee Waiver Application in the US
An agency letter from four months ago or a court order from two years ago will get your application rejected, so request fresh copies if yours are close to the limit. Make sure the name on the document matches the name you put on the application exactly. Save everything as a PDF to upload.
How to Apply
Most new users apply online at join.ourfamilywizard.com/app/feewaiver.5OurFamilyWizard. How Do I Apply for the OurFamilyWizard Fee Waiver If your co-parent has already set up a profile for you inside their account, that link will not work. Contact OurFamilyWizard customer support first so they can send you a unique application link. A PDF version of the form is also available if you prefer to fill it out and email it in.4OurFamilyWizard. OurFamilyWizard Fee Waiver Form
The form asks for your contact information, your co-parent’s contact information, and your children’s details. The email address you enter becomes your account login, so use one you can access long-term. You then select your eligibility reason, upload the matching document, and submit.3OurFamilyWizard. What Are the Steps to Complete an OurFamilyWizard Fee Waiver Application in the US The online version sends automatically when you finish the final step. If you use the PDF, email the completed form and all supporting documents in a single message to info@ourfamilywizard.com.4OurFamilyWizard. OurFamilyWizard Fee Waiver Form
After You Submit
OurFamilyWizard reviews applications within one to seven business days and emails the decision to the address on your form.6OurFamilyWizard. How Do I Renew the Fee Waiver If you are approved, you get instructions to activate the Essentials subscription without entering payment information. If you already have a paid subscription, the account is updated to reflect the waiver.
Denials usually come down to incomplete forms, expired documents, or benefits listed under a household member’s name instead of yours. You can resubmit with corrected documentation right away. There is no waiting period.7OurFamilyWizard. What Is the Fee Waiver Subscription
Renewing the Waiver
The waiver lasts one year and does not auto-renew. To keep the free subscription, submit a new application with fresh documentation proving you still qualify. You can start renewing once your current subscription is within 30 days of expiring, or after it has already expired.6OurFamilyWizard. How Do I Renew the Fee Waiver Do not wait until the final day. If your waiver lapses while the renewal is being reviewed, you can lose access to your communication tools in the meantime.
What the Waiver Does Not Cover
A fee waiver covers only the parent who applied. Your co-parent does not automatically get free access, and each parent must submit a separate application with their own qualifying documentation. If your co-parent does not qualify, they will need to pay for their own subscription.1OurFamilyWizard. Fee Waiver Program
Active-duty service members, retirees, and veterans use a different program. One parent pays, and the second parent’s subscription is provided at no cost, with a DD-214 or current orders as verification. The military discount also lasts one year and must be reapplied for annually.8OurFamilyWizard. How Do I Apply for the Military Discount Program
Users outside the United States can still apply, but they must use the PDF form rather than the online portal. OurFamilyWizard maintains separate financial hardship pages for the United Kingdom, Canada, Australia, and New Zealand through the regional navigation on its website, and documentation requirements can differ by country.1OurFamilyWizard. Fee Waiver Program