How to Fill Out and Submit the Xfinity Lawsuit Claim Form

To claim your share of the Comcast data breach settlement, complete the Xfinity lawsuit claim form online at comcastbreachsettlement.com or by mail, using the Class Member ID from your breach notification, and submit it by September 14, 2026. The form asks you to choose one of two payment tracks: reimbursement for documented out-of-pocket losses and lost time, or a flat alternative cash payment of up to $50.¹

Who Can File

You qualify if you were sent a notice of the data breach on or around December 18, 2023, telling you your personal information may have been compromised in the October 2023 incident. The class covers people residing in the United States and its territories who received that individual notification.² If you were an Xfinity customer during that window but never got a notification letter or email, you are likely not in the class.

Choose Your Payment Track Before You Start

The form makes you pick one track. You cannot claim both documented losses and the flat payment.¹

Documented Out-of-Pocket Losses and Lost Time

Choose this track if you spent real money because of the breach. Qualifying expenses include unreimbursed identity theft or fraud charges, credit monitoring fees you paid, fees for freezing or unfreezing credit reports, identity theft insurance costs, and postage or communication expenses from contacting banks or credit bureaus. Each expense needs documentation: bank or credit card statements, receipts, invoices, or police reports. The losses must be reasonably traceable to the breach.¹

On the same track, you can claim time spent dealing with the fallout at $30 per hour, in 15-minute increments, up to five hours (a $150 cap). That covers changing passwords, monitoring accounts, dealing with fraud, or taking preventive steps. You self-certify the time in a written explanation on the form.¹

The Alternative Cash Payment

If you have no specific losses or would rather skip the paperwork, request the flat payment of up to $50. The amount is subject to pro rata adjustment. With roughly 35.8 million potential class members, the actual per-person payout depends on how many claims come in: if claims exceed the fund’s allocation, payments shrink; if fewer people file, they could rise.¹

Free Identity Defense Services

Whichever track you pick, the form has a separate section where you can enroll in identity defense and restoration services at no cost. These become available after final court approval.³

Filling Out the Form Section by Section

The online form has nine sections. Nothing else unlocks until you enter your Class Member ID at the top.

Section I — General Information: confirms class membership and outlines the terms.
Section II — Name and Contact Information: full legal name, current mailing address, email, and phone. Use the name and address where you want payment sent.
Section III — Proof of Settlement Class Membership: the system cross-references your Class Member ID against Comcast’s records.
Section IV — Payment Selection: pick check or electronic payment.
Section V — Out-of-Pocket Losses: describe each expense, enter the amount, and upload supporting documents. Be specific about how each charge ties to the breach.
Section VI — Lost Time: enter hours in 15-minute increments up to five hours and briefly explain how you spent the time.
Section VII — Alternative Cash Payment: select this if you are taking the flat payment. You cannot complete both Sections V/VI and Section VII.
Section VIII — Identity Defense and Restoration Services: opt in or out.
Section IX — Attestation and Signature: sign under penalty of perjury that everything is true and accurate.¹

Most mistakes happen at the attestation step. Check your contact information and uploaded documents before signing. Mismatched names or missing documentation slow processing or get a claim denied.

How to Submit

Online

File at comcastbreachsettlement.com by 11:59 p.m. ET on September 14, 2026.¹ After you hit submit, wait for the confirmation page. Save it or take a screenshot; it is your receipt.

By Mail

Print the form from the settlement website, complete it by hand, and mail it postmarked no later than September 14, 2026 to:³

Hasson v. Comcast Cable Communications LLC
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324

If you are claiming out-of-pocket losses by mail, include photocopies of your supporting documents. Keep the originals.

If You Lost Your Class Member ID

Losing the notice does not lock you out. The settlement website has an ID Look Up Form on its main page where you can retrieve your number by entering identifying information.³ If the lookup does not find you, call the settlement administrator at (833) 319-2401 or use the “Contact Us” form on the website.

Other Deadlines to Watch

Filing a claim is one option. Two others carry an earlier deadline of July 1, 2026.³

If you want to preserve your right to sue Comcast individually, opt out by mailing a written exclusion request postmarked by July 1, 2026, or submitting it through the online opt-out portal and verifying by the same date. Once you opt out, you get no payment from this settlement but keep the option to pursue your own claim.

If you want to stay in but think the terms are unfair, file a written objection with the court by July 1, 2026. You can also ask the court for permission to speak at the Final Approval Hearing. Filing an objection does not prevent you from also submitting a claim; you can do both.

When Payments Go Out

The court has scheduled a Final Approval Hearing for August 5, 2026 at 12:30 p.m. ET in Philadelphia.³ You do not need to attend unless you filed an objection and want to speak. If the judge grants final approval, expect roughly 60 to 90 days before checks or electronic payments go out. An appeal by any class member or party pauses payments until it is resolved, which can add months. Payment updates are posted at comcastbreachsettlement.com.

A Note on Taxes

Settlement payments for data breaches generally count as taxable income. The IRS treats all income as taxable unless a specific code section excludes it, and the exclusion for personal injuries under IRC Section 104(a)(2) applies only to physical injuries or physical sickness.⁴ A data breach payment compensates for non-physical harm, so the IRS would likely treat what you receive as gross income. Keep your settlement records with your tax documents for the year the payment arrives.

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Hasson v. Comcast Cable Communications LLC. Hasson v. Comcast Cable Communications LLC Claim Form
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Hasson v. Comcast Cable Communications LLC. Hasson v. Comcast Cable Communications LLC – FAQ
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Hasson v. Comcast Cable Communications LLC. Hasson v. Comcast Cable Communications LLC
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Internal Revenue Service. Tax Implications of Settlements and Judgments