PG&E’s property management authorization form, officially Form 79-1099, lets a property owner give a management company or other agent permission to receive account information, pay bills, or make service changes on the owner’s PG&E accounts.1Pacific Gas and Electric Company. Property Management Authorization Agreement You check boxes to define exactly what the agent can do, both parties sign, and you send the form to PG&E by mail, fax, or email. It stays in effect until you cancel it in writing or until the end date you wrote on the form.
When to Use Form 79-1099
The form is built for one situation: a property owner authorizing someone else, usually a management company, to deal with PG&E on accounts tied to properties the owner holds. Without it on file, PG&E representatives will not share billing details, accept payments, or process service requests from anyone but the account holder.
It’s most useful when tenants turn over often. An authorized manager can start and stop service on vacant units, pull billing ledgers for common-area expenses, and resolve payment issues directly, instead of routing every call through the owner.
What to Have Ready
Before you sit down with the form, gather:
- The 10-digit PG&E account number from the top of your bill, for each property you’re including.2Pacific Gas and Electric Company. Understand Your Bill
- The service address as it appears on the bill.
- The owner’s legal name, matching the name on the account.
- The agent’s legal business name, phone number, and mailing address.
Form 79-1099 is a PDF in PG&E’s tariff library. Most management firms working in PG&E’s territory also keep blank copies on hand.
Filling Out the Form
Pick What the Agent Can Do
The form doesn’t use tiered permission levels. You check individual boxes for each authority you want to grant:
- Receiving and paying PG&E bills.
- Receiving and accessing information about bills, rates, and services.
- Making changes to PG&E services, including starting, stopping, or transferring service and requesting rate-schedule changes.1Pacific Gas and Electric Company. Property Management Authorization Agreement
Check one, two, or all three. A management company that handles move-ins, payments, and service changes will usually need all three. If you only want them pulling billing data for expense reconciliation, checking the information box alone keeps the scope narrow. Leaving every box blank leaves PG&E with no way to know what the agent is allowed to do.1Pacific Gas and Electric Company. Property Management Authorization Agreement
Set the Duration
You have two duration choices. Indefinite starts on the signing date and runs until you send PG&E a written cancellation. A limited period starts on the signing date and ends on a specific date you write on the form.1Pacific Gas and Electric Company. Property Management Authorization Agreement
If you don’t select either option, or leave the end date blank, PG&E treats the authorization as indefinite. Indefinite is practical for a long-term management relationship. A written end date is safer for a temporary manager during a renovation or between permanent firms, because you won’t have to remember to revoke access later.
Sign and Date
Both the property owner and the agent must sign and date the form. PG&E may contact the account holder if a signature looks inconsistent with prior records, so use the same signature you used when you opened the account.
Where to Send It
PG&E accepts the completed form three ways:1Pacific Gas and Electric Company. Property Management Authorization Agreement
- Mail: Pacific Gas and Electric Company, Property Manager Authorization Department, P.O. Box 24047, Fresno, CA 93706-2010.
- Fax: 559-499-5100.
- Email: scan the signed form and send it to businesscustomerhelp@pge.com.
Fax and email usually reach PG&E faster than postal mail. You cannot submit this form through the online account portal; PG&E does not currently support adding another person to an account online and points customers to the form or to 1-800-743-5000.3Pacific Gas and Electric Company. Can I Add Another Person to My Account Online Keep a copy of the signed form and proof of delivery, whether that’s a fax confirmation, a sent-email record, or a certified-mail receipt.
PG&E does not publish a specific processing timeline. Once the authorization is active, your manager can call PG&E’s customer service line without you on the line.
Changing or Canceling the Authorization
You can revoke or change access at any time by sending PG&E a written request.1Pacific Gas and Electric Company. Property Management Authorization Agreement If you’re switching management companies, submit a revocation for the outgoing firm and a new Form 79-1099 for the incoming one at the same time, so there’s no gap in coverage. An indefinite authorization stays active until PG&E processes your written cancellation; it does not expire on its own.
When 79-1099 Is Not the Right Form
Form 79-1099 covers billing, account information, and service changes for a property manager acting on the owner’s behalf. It does not authorize access to interval meter data for energy audits or demand-response programs. If your manager or an energy consultant needs that granular data, PG&E uses separate forms: 79-1095 for general third-party authorization, 79-1152 (CISR-DRP) for demand-response providers under Electric Rule 24, and 79-1186 for the Share My Data platform.4Pacific Gas and Electric Company. Form 79-10955Pacific Gas and Electric Company. Customer Information Service Request for Demand Response Provider (CISR-DRP)6Pacific Gas and Electric Company. Customer Information Service Request for Share My Data Those forms can be filed alongside 79-1099 when the same agent needs both kinds of access.