An NMX Health Radar charge on your credit card or bank statement is a subscription fee from Newsmax Media, Inc. for its Health Radar newsletter. “NMX” is the billing descriptor Newsmax uses for its subscription products, so the line item is simply a shortened form of “Newsmax Health Radar.” You can stop the charge by contacting Newsmax customer service, and if that doesn’t resolve it, you can dispute the charge with your card issuer.
Why the Charge Showed Up
Most unexpected NMX Health Radar charges trace back to a trial subscription that converted to a paid annual subscription. Newsmax has promoted Health Radar through trial offers tied to free book giveaways and health-themed email campaigns. One March 2020 email, for example, marketed a Health Radar trial alongside the book Super Immunity, promising “3 powerful secrets to never getting sick again.” Newsmax later distanced itself from that specific mailing.
Sign-ups can also happen indirectly. Newsmax cross-promotes between its products, so entering an online poll, claiming a free book from its Humanix Publishing subsidiary, or subscribing to another Newsmax newsletter can lead to Health Radar offers and, in some cases, enrollments. Because the statement descriptor reads “NMX” rather than the full “Newsmax” name, the charge often isn’t recognizable at first glance.
What You’re Paying For
Health Radar is a digital health newsletter delivered by email, published by Newsmax Publications. Subscribers also get access to a password-protected online archive, with the password refreshed monthly by email. The annual price has been listed between $39.95 and $42.95, depending on the offer. If you see a charge in that range tagged NMX Health Radar, that’s the newsletter.
How to Cancel Your Health Radar Subscription
Newsmax does not appear to offer a self-service cancellation portal. You’ll need to go through customer service using one of these channels:
- Phone: 1-800-485-4350. Hours are Monday through Friday, 8:30 a.m. to 8:30 p.m. ET, and Saturday, 9:00 a.m. to 5:00 p.m. ET. Closed Sundays.
- Web form: newsmax.com/contact/customerservicecontact. Select “Health Radar” as the publication and “Please cancel subscription” as the reason.
- Email: customerservice@newsmax.com.
When you cancel, ask for written confirmation and request a refund of the most recent charge if it posted recently. Keep the confirmation number and any email replies. Newsmax’s chief operating officer has stated that removal from marketing programs can take up to ten business days, so expect some lag before related emails stop as well.
How to Dispute the Charge With Your Card Issuer
If Newsmax won’t refund the charge, or if you don’t recognize signing up at all, you can dispute it under the Fair Credit Billing Act. Send a written billing-error notice to your card issuer’s billing inquiry address within 60 days of the statement date on which the charge appeared. The issuer must acknowledge your dispute within 30 days and resolve it within 90 days.
While the investigation is pending, you can withhold payment on the disputed amount. The issuer cannot report it as delinquent or send it to collections during that window. Federal law also caps your liability for unauthorized charges at $50. For a debit card charge, call your bank promptly; debit disputes follow a different set of rules than credit card disputes under the FCBA.
If This Keeps Happening
Newsmax has accumulated 541 Better Business Bureau complaints over three years as of mid-2026, including 13 billing complaints and 248 product complaints, with many visible complaints involving unwanted marketing and difficulty unsubscribing. If a replacement charge appears after you cancel, or if marketing emails continue past the ten-business-day window Newsmax cites, dispute the new charge with your card issuer and consider asking the bank to block future charges from the merchant. You can also file a complaint with the BBB or your state attorney general’s consumer protection office to create a record.