A Play Perfect Inc charge on your bank or credit card statement almost always traces back to an in-app purchase or subscription inside a mobile game from PlayPerfect, LLC, a developer known for video poker training apps like Play Perfect Video Poker Pro+ and Play Perfect Multi-Strike VP.1Google Play. Android Apps by PlayPerfect, LLC on Google Play The purchase went through either Apple or Google, not the developer directly, and that’s where you have to go to cancel it and ask for a refund.
How the Charge Shows Up
Your statement probably doesn’t say “Play Perfect Inc” in those exact words. Google Play charges typically appear as “GOOGLE*App developer name” or “GOOGLE*App name.”2Google Play Help. Report Charges You Don’t Recognize Apple charges generally appear as “APPLE.COM/BILL.” Match the amount and date on the statement to a receipt in your email from Apple or Google, which will carry the order ID you need for a refund.
A one-time charge in the $0.99 to $9.99 range usually means an in-app purchase such as virtual currency or an ad-free upgrade. The same amount hitting your card every month points to a subscription, sometimes one that started as a free trial and converted automatically.
If a child or other family member has access to your phone or tablet, that is the most common source of a surprise charge. A tap inside a game can authorize a real-money transaction that doesn’t feel like one to the person tapping.
Cancel the Subscription First
Canceling stops future charges. It does not refund past ones; that’s a separate request covered below. Deleting the app does not cancel the subscription either, because the billing lives in your app store account, not the app.3Google Play Help. Cancel, Pause, or Change a Subscription on Google Play People uninstall and then watch the charges keep coming for months.
On Android
Open the Google Play app, go to your subscriptions page, select the Play Perfect subscription, and tap Cancel subscription. You can also get there through device settings: Google, then Manage your Google Account, then Payments & subscriptions, then Manage subscriptions.3Google Play Help. Cancel, Pause, or Change a Subscription on Google Play You keep access through the end of the current billing period.
On iPhone or iPad
Open Settings, tap your name at the top, then Subscriptions. Find the Play Perfect entry, tap it, and tap Cancel Subscription. If it isn’t in the active list, scroll down to expired subscriptions to confirm it was already canceled. You can reach the same screen through the App Store by tapping your profile icon and then Subscriptions.
Request a Refund From the App Store
Refunds come from whichever store processed the payment. The developer doesn’t handle billing.
Apple
Go to reportaproblem.apple.com and sign in with your Apple ID. Tap “I’d like to,” choose “Request a refund,” pick a reason, select the charge, and submit. Apple says to allow 24 to 48 hours for a response.4Apple Support. Request a Refund for Apps or Content That You Bought From Apple Apple doesn’t publish a hard deadline, but requests submitted soon after the charge do better.
Google Play
You have 120 days from the transaction date to report an unauthorized charge on Google Play.5Google Play Help. Learn About Google Play Refund Policies If the charge was an accidental purchase by a family member rather than a truly unauthorized one, Google recommends requesting a refund through its support center rather than reporting it as unauthorized. Approved refunds to credit or debit cards typically take three to five business days, sometimes up to ten.6Google Play Help. Refund Timelines for Google Play Purchases
Disputing With Your Bank
If the app store denies the refund and you believe the charge was truly unauthorized, you can dispute it with your card issuer. The Fair Credit Billing Act gives you 60 days from the date the charge appeared on your statement to send a written dispute, and a billing error includes a charge “not made to the obligor” or not in the amount shown.7Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors Your issuer must acknowledge the dispute within 30 days and resolve it within two billing cycles.
Treat a bank chargeback as a last resort. When you dispute a Google Play charge, Google may suspend your entire Google account while the chargeback is open, locking you out of Gmail, Drive, and anything else tied to that account. Google support has required people to reverse the chargeback before discussing reinstatement, and if Google’s own review finds the purchase was made from your account, the suspension may stand even after the dispute closes. Apple carries a similar risk, though it tends to be limited to App Store and iTunes access rather than your email.
Stop Future Charges Before They Happen
Both platforms let you require authentication before every purchase, which matters most when children use the device.
Android
In the Google Play app, tap your profile icon, go to Payments & subscriptions, then Purchase Verification, and turn on biometric verification. Set the frequency to Always so every purchase, in-app purchases included, requires your fingerprint or face scan.8Google Play Help. Purchase Verification for Google Play The setting only applies to Google Play billing on that specific device.
iPhone or iPad
Open Settings, tap Screen Time, then Content & Privacy Restrictions. Turn it on, tap iTunes & App Store Purchases, tap In-app Purchases, and select Don’t Allow.9Apple Support. Use Screen Time to Turn Off In-App Purchases on Your iPhone or iPad For families, Apple’s Ask to Buy feature through Family Sharing sends you a notification whenever a child tries to buy or download anything, and nothing is charged until you approve it from your own device.10Apple Support. Approve What Kids Buy and Download With Ask to Buy Ask to Buy is on by default for children under 18 in some countries.
If You Still Can’t Identify the Charge
If you’ve checked purchase history on both Apple and Google, asked anyone else with access to your devices, and still can’t trace it, call your bank and ask for the full merchant descriptor and merchant category code. That extra detail sometimes reveals which app store or processor handled the transaction. If the charge is genuinely fraudulent and tied to no account you control, dispute it with your card issuer inside the 60-day Fair Credit Billing Act window and ask for a new card number to shut down any further charges.7Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors You can also file a complaint with the FTC if you believe the seller used deceptive billing practices.