What Does Mavis Tire Warranty Cover: Defects, Road Hazard, and Claims

Mavis tire warranty coverage comes in three separate pieces: a New Tire Limited Warranty for manufacturing defects, a Limited Mileage Warranty for tires that wear out before their rated mileage, and a Road Hazard Limited Warranty for damage from debris and potholes. None of the three gives you a free replacement outright. Each pays a prorated credit toward a new tire, each has its own list of exclusions, and all three can be voided if you haven’t kept up with basic maintenance.¹

Manufacturing Defects: The New Tire Limited Warranty

This is the warranty that applies when a tire fails because of how it was built. Think structural problems like a tread separation traced to a production flaw. Coverage runs until the tread wears down to 2/32 of an inch, the standard wear-out point for any tire. If a defective tire qualifies for replacement, Mavis installs the new one for free.¹

Balancing isn’t included, and the warranty does not cover damage from road hazards, misuse, abuse, accidents, or improper installation. Vibration complaints have a tight window: if a tire causes excessive vibration from a uniformity issue, that’s only covered within the first 2/32 of an inch of tread wear. After that, uniformity complaints are out.¹

Premature Wear: The Limited Mileage Warranty

Many tires carry a mileage rating — 60,000 miles, 80,000 miles — representing the manufacturer’s expected tread life under normal driving. The Limited Mileage Warranty applies if your tires wear out before hitting the figure printed on your purchase receipt.¹

The credit is prorated. Mavis multiplies the percentage of mileage you did not get by the original purchase price, then applies that credit against the current selling price of a replacement. If your tires were rated for 60,000 miles but wore out at 40,000, you missed a third of the promised life and your credit is roughly a third of what you originally paid. Mounting, balancing, and taxes still come out of your pocket.¹

The exclusion list is long. The mileage warranty does not cover:

Road hazard damage such as cuts, punctures, snags, and impact breaks (those fall under a different warranty).
Cosmetic issues like sidewall bubbles and surface blemishes.
Tires on light trucks (unless the receipt specifically notes otherwise), vans, and recreational vehicles.
Damage from fire, wrecks, or vandalism.
Tires used on commercial vehicles.
Tires that have been run flat.
Tires moved to a different vehicle than the one they were originally mounted on.¹

Road Damage: The Road Hazard Limited Warranty

The Road Hazard Warranty covers the real-world damage most drivers worry about: cuts, snags, bruises, impact breaks, and punctures that can’t be repaired, caused by debris and hazards you hit while driving. It’s either bundled with certain tire purchases or sold as an add-on. Coverage lasts for the shorter of three years from the purchase date or until the tire wears down to 2/32 of an inch. Two extras apply for the life of the tire: free flat repairs and free rebalancing whenever a flat is repaired.²¹

How the Credit Is Calculated

When a tire is damaged beyond repair, you don’t get a free replacement. You get a prorated credit based on how much usable tread was left. Mavis defines usable tread as the original tread depth minus 2/32 of an inch. The formula: Mavis multiplies the replacement tire’s price by the percentage of tread that was already worn away, and you pay that amount. More tread left means a smaller bill.

Mavis’s own example: a tire that started with 10/32 of tread depth and had 7/32 left when it was destroyed shows 38% wear. On a $69.99 replacement, you’d pay $26.60.²

What Road Hazard Won’t Cover

A tire that can still be safely repaired is handled by the free flat-repair benefit, not a credit toward replacement. Beyond that, these are out:

Tires driven while flat.
Wear caused by wheel misalignment.
Damage from overinflation or underinflation.
Cosmetic scuffs and blemishes that don’t affect function.
Vandalism and collision damage.
Overloading and intentional abuse.
Incidental costs like road service, towing, mounting, balancing (except during covered flat repairs), and taxes.²

Maintenance You Have to Keep Up

Every Mavis tire warranty requires what the company calls Proper Tire Care. Skip it and Mavis can deny the claim no matter which warranty you’re invoking. The requirements:

Keep tires at the manufacturer’s recommended inflation pressure.
Rotate tires regularly. Mavis recommends every 5,000 miles.
Keep tire and wheel assemblies balanced.
Maintain proper wheel alignment.
Keep steering, suspension, and drivetrain in good working order.¹

Mavis inspects tires, alignment, and vehicle condition at any of its locations at no charge, which helps document your maintenance history if you ever need to file.¹

How to File a Claim

Bring three things to any Mavis-owned location: a legible copy of your original sales receipt (physical or digital), your service record showing maintenance history, and the damaged tire itself. The Mavis Consumer Solutions Team can help by phone at (800) 757-4291. Coverage is honored at any location owned by Mavis Tire Supply LLC.¹

Limits That Catch People Off Guard

A few restrictions trip up customers who assume the warranty is broader than it is.

The warranties are not transferable. They apply only to the original purchaser and don’t carry over if you sell the vehicle.¹

Mavis requires rotations, balance, and alignment to keep your warranty valid, but doesn’t include free rotations, free rebalancing (outside flat repairs under Road Hazard), or free alignments as part of any tire warranty. Balancing fees and taxes are excluded from the cost of any replacement tire under all three warranties.¹

Tires used commercially are excluded from both the New Tire and Mileage warranties. Tires moved to a different vehicle than the one they were originally mounted on lose coverage too.¹

One last distinction worth knowing: the warranties above are Mavis’s own. If you bought a Bridgestone, Michelin, Goodyear, Continental, or similar brand, that manufacturer’s own warranty is separate and governed by its own terms. Mavis will help you process it, but the coverage rules come from the manufacturer, not from the three warranties described here.³